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Integration of Kano’s Model into quality function deployment (QFD)
The International Journal of Advanced Manufacturing Technology, 2010Viability of a product or service in the market depends upon the satisfaction that it can extend to its customers through quality. Quality function deployment (QFD) is a tool that gathers voice of customer (VoC) and inducting the expected features in the final product.
Ankur Chaudha +3 more
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Quality Function Deployment (QFD) and the environment
Interdisciplinary Environmental Review, 2002This paper identifies the Quality Function Deployment (QFD) as a tool for 'eco–design' that can be used to identify customer and community needs and requirements and to evaluate and characterise them into different categories, thereby building up an overall picture of customer value.
Hung Kun Wong, James Juniper
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Quality Function Deployment (QFD)
Quality Management: Tools, Methods, and Standards, 2019Quality function deployment (QFD) is a method developed in Japan to help transform the voice of the customer into product characteristics and to control quality in the development/production phases. It minimizes the risk that products or services are far from the costumers’ needs and promotes company integration and quality management.
Elisa Marson, Marco Sartor
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Quality Function Deployment (QFD)
2017This chapter presents Quality Function Deployment (QFD), originally a product planning quality technique. It comprises six sections. The first section explains its basic principles and advantages. The second section describes the original version of QFD as a product planning technique. However, QFD is not limited to product planning. It is a structured
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Smart Tourism Experience Design in Amusement Parks: A Quality Function Deployment (QFD) Application
Journal of Hospitality & Tourism Research, 2023In the context of extensive smart developments in amusement parks, this study aimed to understand how different smart tourism technologies could be transferred into tourists’ expectations of smart tourism experiences.
N. Tsang, W. Au
semanticscholar +1 more source
Quality Function Deployment (QFD): Definitions, History and Models
2014In this chapter the basic concepts of Quality Function Deployment are presented together with the context in which the method can be applied. In more detail, following a 5Ws 1H scheme, Where, What, Who, When, Why, How (5W1H), there are some basic questions to be answered: Where can QFD be applied? What is QFD? Who is involved?
D. Maritan
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Journal of Cleaner Production, 2011 Activities in offshore oil and gas (OOG) that cause environmental impacts can be systematically managed through an environmental management system (EMS). Environmental performance evaluation (EPE) is an essential part of an EMS. However, previous studies
Ming Yang, Faisal Khan, Rehan Sadiq
exaly +2 more sources
A Sensitivity Analysis Procedure for Quality Function Deployment (QFD). [PDF]
Softwaretechnik-Trends, 2023 Quality Function Deployment (QFD) as part of the Design for Six Sigma (DFSS) methodology assists to design a new product or to redesign an existing product with respect to a set of potentially changing customer requirements.
Thomas Fehlmann, Eberhard Kranich
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