Results 91 to 100 of about 10,748 (214)
Statistical Analysis of a Telephone Call Center: A Queueing-Science Perspective [PDF]
A call center is a service network in which agents provide telephone-based services. Customers that seek these services are delayed in tele-queues. This paper summarizes an analysis of a unique record of call center operations.
Noah Gans +7 more
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Modeling Machine Failures in a Queueing System [PDF]
, 2003 When we want to model a system where there is stochastic variability, we usually use a queueing system. In a queueing system, we handle random customer arrivals and random service times.
Nam, Ick-Hyun
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Croatian Operational Research ReviewThis study investigates a GI/M(k)/1/N queueing system with Bernoulli feedback and multiple working vacation policy. The model incorporates customer impatience and accounts for the retention of reneged customers.
Abdelhak Guendouzi, Allal Saadaoui
doaj +1 more source
Planning and Scheduling Transportation Vehicle Fleet in a Congested Traffic Environment [PDF]
Transportation is a main component of supply chain competitiveness since it plays a major role in the inbound, inter-facility, and outbound logistics. In this context, assigning and scheduling vehicle routing is a crucial management problem.
KERBACHE, Laoucine, VAN WOENSEL, Tom
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The power-series algorithm applied to polling systems with a dormant server
Polling Systems;Queueing ...
Mei, R.D. van der, Blanc, J.P.C.
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Multiserver Queueing System With Competition Between Servers
, 2005 The queueing systems with the competition between servers or the customers are widely used in modern data transmission and mobile telephone networks [1].
Tsitsiashvili, G.
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Fuzzy-Based Control System for Solar-Powered Bulk Service Queueing Model with Vacation
Applied SciencesThis study proposes a Fuzzy-Based Control System (FBCS) for a Bulk Service Queueing Model with Vacation, designed to optimize service performance by dynamically adjusting system parameters. The queueing model is categorized into three service levels: (A)
Radhakrishnan Keerthika +2 more
doaj +1 more source
Queueing systems with general renovation
2009 International Conference on Ultra Modern Telecommunications & Workshops, 2009 Multi-server queueing systems with complete and general renovation are revised. Such models are often encountered in computer science applications. Methods of analysis for the queues with general(recurrent) input flow and exponential service time with different combinations of service and general renovation disciplines are discussed. Explicit solutions
openaire +3 more sources
The impact of time limitation: insights from a queueing experiment [PDF]
, 2016 We experimentally explore the effects of time limitation on decision making. Under different time allowance conditions, subjects are presented with a queueing situation and asked to join one of the two given queues.
Sürücü, O., Conte, A., Scarsini, M.
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The M/G/1/r Queueing System with Finite Buffer and Retrials
, 2001 A single-server retrial queueing system with finite buffer, Poisson arrivals and arbitrary distribution of service time is considered. If a customer from outside finds the buffer completely occupied he joins a finite retrial queue (or orbit) in order to ...
P. P. BOCHAROV +2 more
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