Results 241 to 250 of about 94,091 (325)

Rethinking ressentiment: democratic and urban implications. [PDF]

Front Sociol
Carrera L.
europepmc   +1 more source

Shame and development of self: a relational, cognitive, and linguistic perspective. [PDF]

Front Psychol
Saccardo F, Grecucci A, Messina I, Lesk V, Franchin L.   +4 more
europepmc   +1 more source

Who Cares How Information Feels? A Call for Digital Influence Literacy. [PDF]

Asian Bioeth Rev
Senft TM.
europepmc   +1 more source

Action unit based micro-expression recognition framework for driver emotional state detection. [PDF]

Sci Rep
Malik P, Singh J, Ali F, Sehra SS, Kwak D.   +4 more
europepmc   +1 more source

Customer Rage Episodes: Emotions, Expressions and Behaviors

Journal of Retailing, 2009
In this research, we examine customer rage-associated emotions, expressions, and behaviors following service failure. Three independent studies involving 656 respondents and multiple methods are employed to investigate customer rage. Scales for each form of rage emotion, expression, and behavior were developed and used to assess their ...
McColl-Kennedy, Janet R., Patterson, Paul G., Smith, Amy K., Brady, Michael K.   +3 more
openaire   +3 more sources