Results 121 to 130 of about 11,070 (256)

Knowledge Hiding by Salespeople in a B2C Context

open access: yesKnowledge and Process Management, EarlyView.
ABSTRACT This study sought to explore the possible reasons why salespeople hide knowledge from customers in a business‐to‐consumer context (B2C). Based on the existing literature on knowledge hiding at the individual, organizational, and sales levels, an exploratory methodology with a qualitative approach was adopted.
Clarisse Cordeiro Medeiros Mondego   +1 more
wiley   +1 more source

When Bad Feels Better: How Negative Online Brand Engagement Transforms Into Consumer Happiness

open access: yesPsychology &Marketing, EarlyView.
ABSTRACT Brands are increasingly prioritizing consumer happiness alongside profit, yet research offers limited guidance on fostering this in negative consumer‐brand contexts. Drawing on the broaden‐and‐build theory, this work models consumer pathways from anti‐consumption and disidentification to negative cognition and affection, to constructive and ...
Xinyu Dong   +2 more
wiley   +1 more source

Conceptualizing the Street‐Level Bureaucrat Construct

open access: yesPublic Administration and Development, EarlyView.
ABSTRACT Differences among street‐level bureaucrats—across professions, institutional settings, regions, and countries—are largely overlooked in research. We propose conceptualizing the street‐level bureaucrat construct as a general variable that varies across institutional settings, professions, cultures, times, and locations. We analyze variations in
Faisal S. Cheema   +3 more
wiley   +1 more source

Relational Aggression and Its Association with Other Forms of Aggression: An Applied Latent Profile Analysis. [PDF]

open access: yesBehav Sci (Basel)
Skvarc D   +6 more
europepmc   +1 more source

Human–wildlife coexistence and social context: Evidence from farmer communities in southern Sri Lanka

open access: yesPeople and Nature, EarlyView.
Abstract Studies on human–wildlife interactions (HWI) often focus on conflict mitigation studies, thus overlooking underlying factors that influence community decisions to coexist with wildlife. To address this knowledge gap, we collected empirical evidence of how community interactions with wildlife are shaped by their social contexts.
Anuradhi Dulangi Jayasinghe   +3 more
wiley   +1 more source

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