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Categorization of multiple channel retailing in Multi-, Cross-, and Omni‐Channel Retailing for retailers and retailing

Journal of Retailing and Consumer Services, 2015
Abstract Business experts have enthusiastically projected a seamless, retail world where customers can shop across channels, anywhere and at any time. This type of multiple channel retailing is often referred to as Omni-Channel Retailing. Within academia, by contrast, there have been proportionately fewer attempts to systematically categorize the ...
Norbert Beck, David Rygl
openaire   +1 more source

Emerging Market Retail: Transitioning from a Product-Centric to a Customer-Centric Approach

, 2021
In an environment with digital disruptions, retailers must adopt a customer-centric approach to survive and compete effectively. Retailers need to be agile and forward-looking in adopting the relevant analytics and performance metrics to bring a customer-
Shaphali Gupta, D. Ramachandran
semanticscholar   +1 more source

Consumer behavior with augmented reality in retail: a review and research agenda

International Review of Retail Distribution & Consumer Research, 2021
Driven by the rapid technological development and adoption of augmented reality (AR) in retail, academic research has grown rapidly. Our purpose is to understand the reasons why consumers use augmented reality in retail and what outcomes retailers can ...
Virginie Lavoye   +2 more
semanticscholar   +1 more source

Virtual products as an extension of my body: Exploring hedonic and utilitarian shopping value in a virtual reality retail environment

, 2021
Consumer’s ability to touch products is an essential component of one’s retail shopping experience. When the ability to touch is not available, Virtual Reality (VR) platforms may provide a simulated medium for consumers to haptically explore products. In
Ayman Alzayat, Seung Hwan Lee
semanticscholar   +1 more source

Retail investor attention and stock price crash risk: Evidence from China

International Review of Financial Analysis, 2019
This paper investigates the effect of retail investor attention on stock price crash risk in China. Retail investor attention is measured by the search frequency from the Baidu Index.
Fenghua Wen   +3 more
semanticscholar   +1 more source

Customer-Interfacing Retail Technologies in 2020 & Beyond: An Integrative Framework and Research Directions

Journal of Retailing, 2020
The world of retailing is changing rapidly, and much of that change has been enabled by customer-interfacing retail technologies. This commentary offers a framework for classifying technologies, based on their primary influence on a customer’s purchase ...
Anne L. Roggeveen, R. Sethuraman
semanticscholar   +1 more source

Modeling the internet of things adoption barriers in food retail supply chains

Journal of Retailing and Consumer Services, 2019
Internet of things (IoT) is estimated to play a significant role in offering tangible and commercial benefits to the supply chains making the operational processes more efficient and productive.
Sachin S. Kamble   +3 more
semanticscholar   +1 more source

Evolution of retail formats: Past, present, and future

Journal of Retailing, 2020
In this paper, the authors review current literature on retail formats and propose a new customer-centric framework for retailers to focus on as they continue to innovate and evolve.
Dinesh K. Gauri   +9 more
semanticscholar   +1 more source

Developments in Retailing and Retail Management

1996
Retailing in most economies has experienced numerous and profound changes in its strategic and operational activities during recent years. Because (by definition) it is adjacent to the consumer it is not surprising that it responds rapidly to changes in consumer behaviour and response to economic, social and technological change.
David Walters, Dominic Laffy
openaire   +1 more source

The end of retail, the future of retail

Journal of Airport Management, 2014
For many years airports have enjoyed stable growth in retail revenues. But profound changes in demographics, a poorer middle class, as well as the rise of online retail will challenge this. It might be the end of ‘easy’ retail as we know it. What will a new world of retail look like?
openaire   +1 more source

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