El servicio al cliente como estrategia de lealtad para las empresas sociales
Multidisciplinary Business Review, 2016 Este artículo se propone determinar cuál es el impacto que tiene la percepción del cliente sobre el valor del ser- vicio y cómo esta percepción afecta la conducta de lealtad del cliente.
Evelyn López-González +2 more
doaj
[The satisfaction adventures with the doctor-patient relationship in the land of questionnaires]. [PDF]
Aten Primaria, 2010 Turabián JL, Pérez Franco B.
europepmc +1 more source
Innovar: Revista de Ciencias Administrativas y Sociales, 2009 En los últimos años, tanto académicos como profesionales del marketing han puesto en evidencia la importancia y el interés que supone la creación de valor en la experiencia de consumo en servicios, configurándose como fuente de ventaja competitiva.
Raquel Sánchez Fernández +1 more
doaj
Qualitative evaluation of an intervention to reduce energy poverty. [PDF]
Rev Saude Publica, 2019 Jacques-Aviñó C +9 more
europepmc +1 more source
[Regulation and performance of health systems: a review of analytic frameworksRegulamentação e desempenho dos sistemas de saúde: revisão das estruturas analíticas]. [PDF]
Rev Panam Salud PublicaBáscolo E +3 more
europepmc +1 more source
[Crisis in family medicine: A bioethical perspective from the routine practice]. [PDF]
Aten Primaria, 2010 Montero SA.
europepmc +1 more source
[Some causes (and solutions) of the loss of prestige of general practitioners/family doctors. Against the discrediting of heroes]. [PDF]
Aten Primaria, 2007 Gérvas J +4 more
europepmc +1 more source
Work and politics in the era of liquid modernity: meanings attributed by female nurses. [PDF]
Rev Esc Enferm USPDias MO +7 more
europepmc +1 more source
[Doctor-induced demand: Applications of economic theory in clinical practice]. [PDF]
Aten Primaria, 2006 Bellón Saameño JA.
europepmc +1 more source
Patient satisfaction and value based purchasing in hospitals, Odisha, India. [PDF]
Bull World Health OrganWoskie L +5 more
europepmc +1 more source