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Educational standards for Australian social prescribing link workers: a modified Delphi study. [PDF]
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Nursing Management, 1996
In the United Kingdom there is now a Charter for Higher Education which lays certain duties on universities. One of these is to inform students, potential employers, and the local community of the services and facilities available to them. This does not constitute a requirement of Service Level Agreements but a number of university libraries and other ...
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In the United Kingdom there is now a Charter for Higher Education which lays certain duties on universities. One of these is to inform students, potential employers, and the local community of the services and facilities available to them. This does not constitute a requirement of Service Level Agreements but a number of university libraries and other ...
+5 more sources
Proceedings of the 8th international conference on Electronic commerce The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet - ICEC '06, 2006
This paper describes an ontology based Service Level Agreement formalisation. OWL and SWRL are chosen to express the ontologies. Use of the ontologies, discussing Ontology Adoption, SLA Instance Creation and Validation is given, followed by a breakdown and discussion of the concepts. Ontologies are grouped by generality and diagrammatic representations
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This paper describes an ontology based Service Level Agreement formalisation. OWL and SWRL are chosen to express the ontologies. Use of the ontologies, discussing Ontology Adoption, SLA Instance Creation and Validation is given, followed by a breakdown and discussion of the concepts. Ontologies are grouped by generality and diagrammatic representations
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Sustainable Service Level Agreements
2011 IEEE International Conference on Services Computing, 2011Our paper provides a method to manage sustainable service levels in call centers. We defined a service level management process and a related capacity and workforce management that considers Erlang-A operational model for staffing levels. Based on such model, we compute the minimum sustainable price for a service contract based on the fixed service ...
Thiago Barroero +2 more
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Cooperative Service Level Agreement
MILCOM 2006, 2006With ever increasing mobility of the work force and of the communication infrastructure itself, we will continue to see the growth in diversity of network domains and diversity of applications. The Global Information Grid (GIG) is a prime example of such a networking environment. In most networking scenarios, the component network domains are owned and
Bharat Doshi +5 more
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The TQM Magazine, 1994
Explains what a service level agreement (SLA) is and describes the benefits of an SLA both as a catalyst to service management and to delivering appropriate, cost‐effective service quality. Examines the application of SLAs in a wide variety of service areas and establishes their importance to market testing and benchmarking. Describes the content of an
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Explains what a service level agreement (SLA) is and describes the benefits of an SLA both as a catalyst to service management and to delivering appropriate, cost‐effective service quality. Examines the application of SLAs in a wide variety of service areas and establishes their importance to market testing and benchmarking. Describes the content of an
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2018
SLAs werden oft im Bereich der IT-basierten Services eingesetzt, um die Dienstgute einer Service-Leistung zu beschreiben und vertraglich festzulegen (vgl. [75]). In einem SLA werden die funktionalen und nicht-funktionalen Anforderungen an einen speziellen Service beschrieben.
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SLAs werden oft im Bereich der IT-basierten Services eingesetzt, um die Dienstgute einer Service-Leistung zu beschreiben und vertraglich festzulegen (vgl. [75]). In einem SLA werden die funktionalen und nicht-funktionalen Anforderungen an einen speziellen Service beschrieben.
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2004
We present a reformulation of the well-known GRAM architecture based on the Service-Level Agreement (SLA) negotiation protocols defined within the Service Negotiation and Access Protocol (SNAP) framework. We illustrate how a range of local, distributed, and workflow scheduling mechanisms can be viewed as part of a cohesive yet open system, in which new
Karl Czajkowski +3 more
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We present a reformulation of the well-known GRAM architecture based on the Service-Level Agreement (SLA) negotiation protocols defined within the Service Negotiation and Access Protocol (SNAP) framework. We illustrate how a range of local, distributed, and workflow scheduling mechanisms can be viewed as part of a cohesive yet open system, in which new
Karl Czajkowski +3 more
openaire +1 more source

