Results 1 to 10 of about 2,091,223 (198)
Regular sports services: Dataset of demographic, frequency and service level agreement [PDF]
Data in Brief, 2021 This article describes a dataset of different services acquired by users during the period in which they are active in a sports facility as well as their behavior in terms of frequency of the sport facility itself and the type of classes they prefer to ...
Paulo Pinheiro, Luís Cavique
doaj +2 more sources
Stochastic adaptive-service level agreement-based energy management model for smart grid and prosumers [PDF]
PLoS ONE, 2022 The growing issue of demand-supply management between the prosumers and the local energy market requires an efficient and reliable energy management model. The microlayers, such as prosumers, energy districts, and macro players, namely retail dealers and
Waqar Ahmed +7 more
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Enabling service-level agreement renegotiation through extending WS-Agreement specification [PDF]
Service Oriented Computing and Applications, 2014 WS-Agreement is a language and protocol designed for creating service-level agreements (SLAs) based on initial offers, and for monitoring those offers at runtime.
Karim Djemame
exaly +3 more sources
Modeling Service Level Agreements with Linked USDL Agreement [PDF]
IEEE Transactions on Services Computing, 2017 Nowadays, service trading over the Web is gaining momentum. In this highly dynamic scenario, both providers and consumers need to formalize their contractual and legal relationship, creating service level agreements. Although there exist some proposals that provide models to describe that relationship, they usually only cover technical aspects, not ...
José Maria Garcia +2 more
exaly +4 more sources
Designing a Service Level Agreement Model Using Grounded Theory [PDF]
علوم و فنون مدیریت اطلاعات, 2022 Objectives: A service level agreement is a commitment between the service provider and customer in which certain aspects of services, quality, availability, and responsibilities are agreed upon between the service provider and service user.
Zahra Moridi +3 more
doaj +1 more source
Service-Level Agreements for Electronic Services [PDF]
IEEE Transactions on Software Engineering, 2010 The potential of communication networks and middleware to enable the composition of services across organizational boundaries remains incompletely realized. In this paper, we argue that this is in part due to outsourcing risks and describe the possible contribution of Service-Level Agreements (SLAs) to mitigating these risks.
James Skene +2 more
openaire +1 more source
Proposal of solution for reliable access to the Internet [PDF]
Tehnika, 2017 Nowadays the rapid development of telecommunication services is increasingly evident and undeniable. In order to adapt to constant changes, telecommunication services providers and network operators must follow the requirements of the market and adapt ...
Radak Zlata D. +2 more
doaj +1 more source
Performance of E2E service negotiation models in the next generation internet [PDF]
Tehnika, 2014 Evolution towards the next-generation Internet assumes dynamic end-to-end (E2E) quality of service negotiation on the path between the two providers, which are interconnected by a number of transit providers.
Stojanović Mirjana D. +1 more
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How Does the Help Desk Quality Improve Customer Satisfaction? [PDF]
Athens Journal of Mass Media and Communications, 2017 Internet, virtual environments, and all the other modern forms of communication are a reality of modern man. Various forms of service with which we try to better the quality of daily life are becoming more sophisticated.
Ivan Pogarcic +2 more
doaj +1 more source
Service Level Agreement in Optical Networks [PDF]
Annales Des Télécommunications, 2003 This article proposes a Service Level Agreement applied to the optical domain (O-sla), which is expected to be the near and long term network technology thanks, among other things, to the great bandwidth capacity offered by optical devices. After an exposition of the rationale behind an optical sla, parameters which could enter in thisO-sla, as well as
Daheb, Belkacem +6 more
openaire +2 more sources