Results 271 to 280 of about 463,297 (313)

Aggregation patterns of service level agreements

Proceedings of the 8th International Conference on Frontiers of Information Technology, 2010
{IT-based} {ServiceMarkets} requires an enabling infrastructure to support Service Value Chains and service choreographies resulting from service composition scenarios. This will result into novel business models where services compose together hierarchically in a producer-consumer manner to form ser- vice supply-chains of added value.
Irfan Ul Haq, Erich Schikuta
openaire   +2 more sources

The role of service level agreements in IT service delivery

Information Management & Computer Security, 1998
Introduces the concept of service level agreements (SLAs) in IT service provision, especially in the case of outsourced service provision. Reports the experience of several consulting engagements and surveys to substantiate suggested frameworks and checklists. Discusses the reasons for exercising rigour around SLAs.
openaire   +1 more source

Using Agreement Services in Grid Computing

2006
The major purpose of a Grid is to federate multiple powerful resources into a single virtual entity which can be accessed transparently and efficiently by external users. As a Grid is usually an unreliable system involving heterogeneous resources located in different geographical domains, distributed and fault-tolerant resource allocation services have
Hurfin, Michel, Le Narzul, Jean-Pierre, Pley, J., Parvedy, P.   +3 more
openaire   +2 more sources

Service Level Agreement Enforcement for Differentiated Services

2006
This paper describes a hierarchical architecture of active policies that performs the management of a differentiated services (DiffServ) network. These policies monitor quality of service (QoS) parameters and dynamically optimize some aspects of the existing equipment and services to provide the best possible QoS to users. This helps the enforcement of
openaire   +1 more source

Professional Services Agreements

Construction Management and Economics, 2014
I approached this review first, from the perspective of having a long-standing research interest in the institutional structures and forms of practice of professions in general and, in particular, ...
openaire   +1 more source

A novel service level agreement model using blockchain and smart contract for cloud manufacturing in industry 4.0

Enterprise Information Systems, 2022
Li Da Xu, Kai Guo
exaly  

Service Agreements, Terms of

2015
Terms of service (variously named end user license agreements, privacy policies or user agreements, statements of responsibilities, etc.) are the contracts users commit themselves to when accessing most online platforms, services, applications, and software.
Coyer, Kate, Wanstreet, Rian
openaire   +1 more source

Service agreements

2012
Milind Antani, Gowree Gokhale
openaire   +1 more source

Is Seeing Eye to Eye Always Beneficial? How and When (Dis)agreement on Service Climate Influences Store Turnover and Sales Performance

Journal of Service Research, 2020
Michel Tremblay
exaly  

Managing service level agreements

International Journal of Network Management, 1999
openaire   +1 more source