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Goal-Oriented RE for E-Services [PDF]
Current research in service-oriented computing (SoC) is mainly\ud about technology standards for SoC and the design of software components that\ud implement these standards. In this paper we investigate the problem of\ud requirements engineering (RE) for
Eck, Pascal van +3 more
core +14 more sources
Global Business Services [PDF]
Purpose– The purpose of this paper is to explore the contribution of global business services (GBS) to improve productivity and economic growth of the world economy, which has gone largely unnoticed in service research.Design/methodology/approach– The authors draw on macroeconomic data and industry reports, and link them to the non-ownership concept in
Mario Schmitz, Bianca Drerup
+6 more sources
SERVICE BUSINESS MODEL AND SERVICE INNOVATIVENESS [PDF]
Service innovativeness has been hailed as a key success factor in being able to differentiate a new service from its competing offerings. In spite of a number of literatures suggesting the impact that a service business model can have on service innovativeness, no comprehensive and empirical study has examined the relationship between the distinctive ...
COLIN C. J. CHENG +2 more
openaire +2 more sources
Emotions in business-to-business service relationships [PDF]
Emotion in business-to-business service relationships regarding cargo services is explored. The service relationship is characterised by mutual trust and cooperation.
Armistead C +45 more
core +1 more source
Approaching delivery as a service [PDF]
This paper explores the new logistics business model of Delivery as a Service, a concept aiming at a more efficient, fast and customer-oriented practice, linking IT solution development, urban logistics operations, supply chain efficiency and new ...
Huschebeck, M. +3 more
core +1 more source
Service-Oriented Business Intelligence [PDF]
The traditional way to manage Information Technologies (IT) in the companies is having a data center, and licensing monolithic applications based on the number of CPUs, allowed connections, etc. This also holds for Business Intelligence environments. Nevertheless, technologies have evolved and today other approaches are possible.
Abelló Gamazo, Alberto +1 more
openaire +3 more sources
Value-Oriented Design of Service Coordination Processes: Correctness and Trust [PDF]
The rapid growth of service coordination languages creates a need for methodological support for coordination design. Coordination design differs from workflow design because a coordination process connects different businesses that can each make design ...
Gordijn, J., Wieringa, R.J.
core +5 more sources
Make-or-buy configurational approaches in product-service ecosystems and performance [PDF]
This research examines firm boundary configurations for manufacturers' product-service offerings. We argue that the building of a product-service ecosystem through collaboration with service providers in certain types of business services can increase ...
Bustinza, Oscar +4 more
core +4 more sources
Business service interface structure
EbXML is the emerging standard intended to facilitate efficient and flexible B2B collaboration. One of the crucial issues is the implementation of Business Service Interface (BSI). BSI is an intermediary between other companies and internal business applications of a company that is engaged in electronic business. BSI is not directly specified.
Skočir, Zoran +2 more
openaire +2 more sources
Patterns for service-oriented information exchange requirements [PDF]
Service-Oriented Computing (SOC) is an emerging computing paradigm that supports loosely-coupled inter-enterprise interactions. SOC interactions are predominantly specified in a procedural manner that defines message sequences intermixing implementation ...
Barroca, Leonor +3 more
core +2 more sources

