Results 11 to 20 of about 3,576,910 (286)
Journal of Business Economics and Management, 2013 The goal of the present article is to propose a methodology for substantiating the purposefulness of new service development reasoned by the results of a quantitative analysis of the current situation.
Rolandas Drejeris +3 more
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Approaching delivery as a service [PDF]
, 2020 This paper explores the new logistics business model of Delivery as a Service, a concept aiming at a more efficient, fast and customer-oriented practice, linking IT solution development, urban logistics operations, supply chain efficiency and new ...
Huschebeck, M. +3 more
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Model for measuring customer loyalty towards a service provider
Journal of Business Economics and Management, 2015 The paper aims to create a valid model for measuring customer loyalty towards a service provider. Principal solutions for designing a model of loyalty measurement have emerged from the clarified role of customer loyalty and evaluation problems.
Ilona Skačkauskienė +2 more
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Customer repurchase intention in service business: a case study of car repair service business
Менеджмент та підприємництво: тренди розвитку, 2019 The aim of this study is to determine the relationship between behavioural intention with customer repurchase intention, customer satisfaction, perceived service quality, perceived product quality and perceived price fairness in automobile industry ...
Yafet Eka Prasetya, Julfree Sianturi
doaj +1 more source
The application of S-series ILS specifications data model in civil aircraft customer service system
Xibei Gongye Daxue Xuebao, 2021 Civil aircraft customer service is the full support of the main manufacturer from the perspective of customer needs, aircraft performance, and the interests of related parties during the product life cycle. Its data model can coordinate business and data
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Advanced Engineering Research, 2016 The paper objective is to solve the issues related to the increase of reliability, profitability, and safety of modern washing machines on the basis of decrease in dynamic loads under whizzing.
Sergey N. Alekhin +2 more
doaj +1 more source
Value-Oriented Design of Service Coordination Processes: Correctness and Trust [PDF]
, 2005 The rapid growth of service coordination languages creates a need for methodological support for coordination design. Coordination design differs from workflow design because a coordination process connects different businesses that can each make design ...
Gordijn, J., Wieringa, R.J.
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Documented Experiences among Food Service Businesses towards Future-Proofing the Industry
JPAIR, 2022 Food service businesses such as restaurants and catering services encountered challenges during and after the Covid-19 Pandemic. This quasi-phenomenological qualitative research approach documented the idiosyncratic experiences of Food Service Business ...
Eloiza Loren Bahillo
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An Empirical Study on the Impact of Knowledge Intensive Business Service on Technology Innovation of Equipment Manufacturing Industry [PDF]
E3S Web of Conferences, 2021 The knowledge intensive business service has obvious technological innovation effects. It can promote the technological innovation of the equipment manufacturing industry and enhance the innovation capability of the equipment manufacturing industry ...
Fan Xiaonan, Li Jialun
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Make-or-buy configurational approaches in product-service ecosystems and performance [PDF]
, 2019 This research examines firm boundary configurations for manufacturers' product-service offerings. We argue that the building of a product-service ecosystem through collaboration with service providers in certain types of business services can increase ...
Bustinza, Oscar +4 more
core +4 more sources