Results 11 to 20 of about 3,655,179 (331)
Goal-Oriented RE for E-Services [PDF]
, 2004 Current research in service-oriented computing (SoC) is mainly\ud about technology standards for SoC and the design of software components that\ud implement these standards. In this paper we investigate the problem of\ud requirements engineering (RE) for
Eck, Pascal van +3 more
core +14 more sources
Approaching delivery as a service [PDF]
, 2020 This paper explores the new logistics business model of Delivery as a Service, a concept aiming at a more efficient, fast and customer-oriented practice, linking IT solution development, urban logistics operations, supply chain efficiency and new ...
Huschebeck, M. +3 more
core +1 more source
Emotions in business-to-business service relationships [PDF]
, 2005 Emotion in business-to-business service relationships regarding cargo services is explored. The service relationship is characterised by mutual trust and cooperation.
Armistead C +45 more
core +1 more source
Model for measuring customer loyalty towards a service provider
Journal of Business Economics and Management, 2015 The paper aims to create a valid model for measuring customer loyalty towards a service provider. Principal solutions for designing a model of loyalty measurement have emerged from the clarified role of customer loyalty and evaluation problems.
Ilona Skačkauskienė +2 more
doaj +1 more source
Documented Experiences among Food Service Businesses towards Future-Proofing the Industry
JPAIR, 2022 Food service businesses such as restaurants and catering services encountered challenges during and after the Covid-19 Pandemic. This quasi-phenomenological qualitative research approach documented the idiosyncratic experiences of Food Service Business ...
Eloiza Loren Bahillo
doaj +1 more source
Journal of Business Economics and Management, 2013 The goal of the present article is to propose a methodology for substantiating the purposefulness of new service development reasoned by the results of a quantitative analysis of the current situation.
Rolandas Drejeris +3 more
doaj +1 more source
Customer repurchase intention in service business: a case study of car repair service business
Менеджмент та підприємництво: тренди розвитку, 2019 The aim of this study is to determine the relationship between behavioural intention with customer repurchase intention, customer satisfaction, perceived service quality, perceived product quality and perceived price fairness in automobile industry ...
Yafet Eka Prasetya, Julfree Sianturi
doaj +1 more source
The application of S-series ILS specifications data model in civil aircraft customer service system
Xibei Gongye Daxue Xuebao, 2021 Civil aircraft customer service is the full support of the main manufacturer from the perspective of customer needs, aircraft performance, and the interests of related parties during the product life cycle. Its data model can coordinate business and data
doaj +1 more source
Advanced Engineering Research, 2016 The paper objective is to solve the issues related to the increase of reliability, profitability, and safety of modern washing machines on the basis of decrease in dynamic loads under whizzing.
Sergey N. Alekhin +2 more
doaj +1 more source
Service-Oriented Business Intelligence [PDF]
, 2012 The traditional way to manage Information Technologies (IT) in the companies is having a data center, and licensing monolithic applications based on the number of CPUs, allowed connections, etc. This also holds for Business Intelligence environments. Nevertheless, technologies have evolved and today other approaches are possible.
Abelló Gamazo, Alberto +1 more
openaire +3 more sources