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Ресторанний і готельний консалтинг: Інновації, 2022 Topicality. The relevance of the chosen research centers in the specifics of the restaurant business as a part of the service industry, which involves not only improving the quality of human life, but the introduction of modern service technologies by ...
Олена Завадинська +2 more
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Aspects of applying theory of human ecology to design safe heat-protective clothing for the disabled people [PDF]
E3S Web of Conferences, 2020 The article discusses current theoretical and practical issues of scientific research based on the interaction of environmental and technogenic factors in the development of safe heat-protective clothing models for people with restricted motor abilities.
Babenko Liana +4 more
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Journal of Business Economics and Management, 2013 The goal of the present article is to propose a methodology for substantiating the purposefulness of new service development reasoned by the results of a quantitative analysis of the current situation.
Rolandas Drejeris +3 more
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The application of S-series ILS specifications data model in civil aircraft customer service system
Xibei Gongye Daxue Xuebao, 2021 Civil aircraft customer service is the full support of the main manufacturer from the perspective of customer needs, aircraft performance, and the interests of related parties during the product life cycle. Its data model can coordinate business and data
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Model for measuring customer loyalty towards a service provider
Journal of Business Economics and Management, 2015 The paper aims to create a valid model for measuring customer loyalty towards a service provider. Principal solutions for designing a model of loyalty measurement have emerged from the clarified role of customer loyalty and evaluation problems.
Ilona Skačkauskienė +2 more
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Situational Enterprise Services [PDF]
, 2010 The ability to rapidly find potential business partners as well as rapidly set up a collaborative business process is desirable in the face of market turbulence.
de Vrieze, Paul Ton, Xie, Li, Xu, Lai
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Customer repurchase intention in service business: a case study of car repair service business
Менеджмент та підприємництво: тренди розвитку, 2019 The aim of this study is to determine the relationship between behavioural intention with customer repurchase intention, customer satisfaction, perceived service quality, perceived product quality and perceived price fairness in automobile industry ...
Yafet Eka Prasetya, Julfree Sianturi
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Business Model Enriched With User Experience, as a Systemic Tool in Service Design
Croatian Economic Survey, 2021 Service design and business model design are considered in the literature as separate approaches to value creation for the customer. User experience, as a concept that represents a holistic emotional and meaningful result of the interaction with ...
Jadranka Musulin, Vjeran Strahonja
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An Empirical Study on the Impact of Knowledge Intensive Business Service on Technology Innovation of Equipment Manufacturing Industry [PDF]
E3S Web of Conferences, 2021 The knowledge intensive business service has obvious technological innovation effects. It can promote the technological innovation of the equipment manufacturing industry and enhance the innovation capability of the equipment manufacturing industry ...
Fan Xiaonan, Li Jialun
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Business service interface structure [PDF]
Proceedings of the 12th IEEE Mediterranean Electrotechnical Conference (IEEE Cat. No.04CH37521), 2004 EbXML is the emerging standard intended to facilitate efficient and flexible B2B collaboration. One of the crucial issues is the implementation of Business Service Interface (BSI). BSI is an intermediary between other companies and internal business applications of a company that is engaged in electronic business. BSI is not directly specified.
Damir Pintar +2 more
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