Results 51 to 60 of about 1,343,156 (215)

A model of service design elements to understand innovative service processes  [PDF]

open access: yes, 2017
This paper aims to provide an understanding of innovative service design processes by comparing service design logic with the entrepreneurial logics of causation, effectuation and bricolage (CEB).
Ennis, C., Lassila, S., Rieple, A.
core  

A Methodology of Persona-centric Service Design [PDF]

open access: yes, 2009
Organised by: Cranfield UniversityIn order to clarify the customer’s inclination and provide them with better services, the persona-scenario method has been accepted in Requirements Engineering.
Hara, T.   +4 more
core  

Informational Privacy for Service Design

open access: yes
This open access book equips designers with a deeper understanding of informational privacy, emphasizing why and how designers should design services that respect and enhance people’s privacy.
Parrilli, Davide M.
core   +1 more source

From Capability Training to Capacity Building [PDF]

open access: yes, 2016
Service design is now firmly established as an important approach for driving innovation and change in the public sector. This is evident by the growing number of public sector service design projects, by the emergence of innovation labs in governments ...
Yee, Joyce   +2 more
core  

Plurality and Cultural Specificity of Service Design in East and Southeast Asia

open access: yes
This open-access book expounds on how service design has been adopted and practiced in Asia, and how it has impacted especially the East and Southeast Asian countries.

core   +1 more source

Need for Service Design Development for Sustainable Rural Tourism in Azerbaijan

open access: yesBaltic Journal of European studies, 2014
‘Development of Sustainable Entrepreneurship and Support of Local Handicrafts in Rural Azerbaijan’ is a joint effort between the Turku University of Applied Sciences Ltd. and Sustainable Future in Finland and Ekoloji Tarazliq NGO as a local partner, with
Heikkilä Jonna   +2 more
doaj   +1 more source

Service architecture design for E-Businesses: A pattern-based approach [PDF]

open access: yes, 2008
E-business involves the implementation of business processes over the Web. At a technical level, this imposes an application integration problem. In a wider sense, the integration of software and business levels across organisations becomes a significant
Pahl, Claus, Gacitua-Decar, Veronica
core  

Using Co-Design to Adapt a Digital Parenting Program for Parents Seeking Mental Health Support

open access: yesChildren
Background/Objectives: Parental mental health challenges are associated with parenting difficulties and child mental health issues. Parenting interventions can support families; however, parents with mental health challenges face barriers to accessing ...
Meg Louise Bennett   +10 more
doaj   +1 more source

Systems Thinking in Design: Service Design and self-Services

open access: yesFormAkademisk - forskningstidsskrift for design og designdidaktikk, 2014
The purpose of this paper is twofold. Firstly, it seeks to use a practical real-world example to demonstrate the power of a systems thinking perspective in design, and more specifically in the design of services. It makes use of the paradigm of e-accessibility, in the application domain of publicly available self-services.
John Darzentas, Jenny Siobhane Darzentas
openaire   +3 more sources

Service Design Against Organised Crime

open access: yes, 2013
This paper proposes benefits of using service design against organised crime. As a vehicle to this discussion, the focus is an anti-child-trafficking project at Northumbria University in the UK, involving its multidisciplinary Northumbria Crime ...
Hilton, Kevin
core  

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