Results 61 to 70 of about 1,343,156 (215)
Combining machine learning and Service Design to improve customer experience
, 2021 Service design is an effective approach for service-based businesses to improve customer experience. However, Double Diamond design process has limitations in identifying the development areas with most business impact.
Falay von Flittner, Zeynep +3 more
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Service-Oriented Design: The Roots
, 2005 Service-Oriented Design has driven the development of telecommunication infrastructure and applications, in particular the so-called Intelligent Network (IN) Services, since the early 90s. A service-oriented, feature-based architecture, a corresponding standardization of basic services and applications in real standards, and adequate programming ...
Tiziana Margaria +2 more
openaire +2 more sources
Service and manufacturing knowledge in product-service systems: a case study [PDF]
, 2009 Organised by: Cranfield UniversityIn the developing Product-Service Systems (PSS) field, an emerging research challenge is supporting the PSS design activity. This paper presents a case study in which manufacturing and service knowledge is captured and
Roy, Rajkumar +8 more
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Driving lessons in service design
, 2011 This article provides five lessons for successful implementation of service design within the voluntary and community sector drawn from case-study work undertaken with Age ...
Bailey, Mark, Warwick, Laura
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A product-service system representation and its application in a concept design scenario [PDF]
, 2009 Organised by: Cranfield UniversityProduct-service systems (PSS) can give diverse value provision to consumers reflecting their individual needs, while also addressing multiple issues from manufacturers’ viewpoints.
Lee, S. W. +3 more
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AI-powered service prototyping in service design agencies [PDF]
LAUREA MAGISTRALEQuesta tesi studia come l’IA stia cambiando il processo di prototipazione dei servizi nelle agenzie di service design. L’intelligenza artificiale (AI) promette di automatizzare i processi aziendali, compresa la prototipazione.
Alfansi, Annis Zarina
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Service Engineering as an Approach to Designing Industrial Product Service Systems [PDF]
, 2009 Organised by: Cranfield UniversityUnique customer solutions which integrate products and services into a high value offering have the potential to successfully differentiate from competition even prices are dictating product markets. However, companies
Schuh, G. +3 more
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Navigating AI in service design-empowering service designer to unlock AI's full potential in the design process [PDF]
, 2023 LAUREA MAGISTRALEL'intelligenza artificiale (AI) sta trasformando il nostro modo di vivere, lavorare e interagire. Nel campo del design, l'IA ha il potenziale per rivoluzionare il modo in cui affrontiamo la progettazione dei servizi, consentendoci di ...
Huang, Yan
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Cost evaluation method for service design based on activity based costing [PDF]
, 2009 Organised by: Cranfield UniversityAs our economy matures, customers have begun to demand more services in addition to just industrial products. To address this problem, designers require a novel engineering methodology, called Service Engineering (SE).
Hara, T. +3 more
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, 2007 Service-Oriented Architectures (SOAs) are increasingly deployed to achieve distributed systems that are modular, flexible and extensible. Designing for a SOA can be difficult, however.
Lester Gilbert +13 more
core +1 more source