Results 81 to 90 of about 1,343,156 (215)

Service Design in the Public Sector: Role, Challenge and Good Practice

, 2015
This master’s thesis examines the connection between service design and public sector: my interest is to observe and study the role of service design in the public service development globally and nationally and also to identify some specific key ...
Vuontisjärvi, Hanna-Riina
core  

ENONTEKIÖ ART PATH - ENONTEKIÖN TAIDEPOLKU : a practical framework for sustainable community art projects in Finnish Lapland using service design tools [PDF]

, 2019
The following study presents a practical framework for sustainable community art projects based on the Enontekiön taidepolku or Enontekiö Art Path project (will be called the latter throughout the thesis).
Mishra, Amisha
core  

Integrating Foresight and Service Design Methods to foster Service Innovation

, 2021
In times of uncertainty and turbulent change, companies are seeking new ways to adapt to disruptive environments through service innovation. The following thesis seeks to research a way to integrate foresight and service design methods for service ...
Reet, Albert
core  

Notion of physis : exploring the role of nature in modern service design through eco-art therapy

The research investigates innovative practices of what is now called “modern service design” and how eco-art therapy can affect the service design industry by using green and blue spaces.
Jones, Xavier
core  

Combining Service Blueprint and FMEA for Service Design

, 2012
[[abstract]]This paper aims at combining the service blueprint and Failure Modes and Effects Analysis (FMEA) to assist the service designers in designing a failure-free service system.
Chuang, Pao-Tiao
core  

Service Design of a Loss Prevention Device for Older Adults with Dementia. [PDF]

Geriatrics (Basel), 2023
Hsu CK, Liu CC, Chang T, Liao JJ, Shu CM.   +4 more
europepmc   +1 more source

Designing the Intangible: Services and Service Design Methodologies and Tools

, 2022
Today, global economies are dominated by services; technology is creating even more opportunities to create meaningful service experiences for users. The ability to envision and implement complex systems and services is key for companies today. This chapter presents a few relevant trends in the field of services, describes the structure and the ...
G. Carella, E. Marengoni
openaire   +1 more source

How Industrial Design Students Approach Service Design Projects

, 2019
This paper aims to investigate the ways that industrial design students approach service design projects. Taking the unique aspects of services compared to products into account, first, the notion of the studio ‘project’ was discussed from a service ...
Deniz Sayar, Sayar, Deniz
core   +1 more source

Analysis of User Experience in the WEVERSE Application using the ITIL V3 Service Design Domain : An ENGENE Perspective in Indonesia

Sistemasi: Jurnal Sistem Informasi
The rapid development of digital technology has changed the way artists and fans interact through community applications such as Weverse. This study aims to evaluate the user experience of Weverse from the perspective of ENGENE (ENHYPEN fans) in ...
Emmanuela Adtrisel Saudale, Penidas Fiodinggo Tanaem   +1 more
doaj   +1 more source

Designing for Trust, Progress, and Dignity: A Conceptual Framework for Reliability, Responsiveness, and Relational Quality in AI-Enabled Service Systems

Information
AI is now embedded in frontline service at scale, yet the design frameworks managers reach for were built around human agents and do not translate cleanly to systems that generate rather than retrieve, that automate rather than augment. This paper argues
Mark Colgate, Orla Colgate
doaj   +1 more source