Results 71 to 80 of about 1,343,156 (215)
DIAGNOSTIC COMPLEX FOR IDENTIFING FAULTS OF MODERN CARS ENGINES
Вестник СибАДИ, 2017 Diagnostic practice shows that every year in order to improve environmental safety becomes more complicated engine design and its systems, and in particular the electronic control systems.
G. G. Musayelyants +2 more
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Representing Future Situations of Service [Elektronisk resurs] : Prototyping in Service Design
, 2014 This thesis describes prototyping in service design through the theoretical lens of situated cognition. The research questions are what a service prototype is, what the benefits of service prototyping are, and how prototypes aid in the process of ...
Lim, Youn-kyung, +4 more
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BMC Public Health, 2019 Background Culturally competent health care service delivery can improve health outcomes, increasing the efficiency of clinical staff, and greater patient satisfaction.
Jennifer White +4 more
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A study of touchpoints adaptability at Helsinki airport: from customer experience perspective
, 2014 Touchpoints design is the crucial parts of service design because touchpoints are the interface of service that customers have direct interaction. The quality of touchpoints affects directly to customer experience.
Su, Jinyi
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Challenges for Industrial Product/Service Systems: Experiences from a learning network of large companies [PDF]
, 2009 Organised by: Cranfield UniversityIn Sweden, there are a growing number of manufacturers that are using the approach of industrial product/service systems.
Lindahl, Mattias +13 more
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Service innovation and service design
The concepts of service innovation (SI) and service design (SD) are widely used in academic discourse and in various organisational contexts. Rooted in disciplines such as management, marketing, design, social sciences, economics and engineering, SI and SD provide an understanding of how innovation and design can create and transform services ...
Taina Mäkijärvi +2 more
openaire +2 more sources
Designing a smooth service experience: Finding the balance between online and offline service
, 2015 Tutkimuksen tavoitteena on selvittää, kuinka digitaalisen ja analogisen palvelun voi paremmin yhdistää kokonaispalveluksi niin, että asiakas saa mahdollisimman sujuvan palvelukokemuksen.
Jylkäs, Titta
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, 2009 Exemplars play an important role in applied service design but are largely overlooked in academic literature. So far; most design research in other fields has concerned how surface properties of exemplars are incorporated in the current design; but ...
Holmlid, Stefan,, Blomkvist, Johan,
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Service Design Mini-dictionary
, 2012 The field of design has changed completely during the past. Previously, design was seen as a profession that operates in specialist areas such as graphic design, product design, and fashion design; during the last 10 years it changed its scope from ...
Segelström, Fabian,
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Technology Innovation Management Review, 2017 Previous research has shown that links between organizational culture and innovativeness/performance may act as a “social glue” that helps a company develop organizational culture as a competitive advantage.
Ulla Santti +4 more
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