Results 181 to 190 of about 3,538,336 (195)

Service-Desk oder Theke?

Bankmagazin, 1999
Barbara Schwaibold, Tobias Staehle
openaire   +1 more source

Aiming for service excellence: Implementing a plan for customer service quality at a blended service desk

Journal of Access Services, 2016
Peter Genzinger
exaly  

Looking Forward to An Improved Service Desk Experience

Proceedings of the 2023 ACM SIGUCCS Annual Conference, 2023
openaire   +1 more source

A Study of Service Desk Setup in Implementing IT Service Management in Enterprises

Technology and Investment, 2013
exaly  

Removing the invisibility cloak: Using space design to influence patron behavior and increase service desk usage

Journal of Access Services, 2019
Amanda Schilling, Stephanie J Pierce
exaly  

Identifying Knowledge Management Challenges in a Service Desk: A Case Study

2010
Marko Jäntti
exaly  

IT Service Desk A3 Example

2010
openaire   +1 more source

Automatic Information Service Desk

2019
openaire   +1 more source

The Role of ITIL-Based Service Desk in Campus E-learning

Lecture Notes in Computer Science, 2014
exaly  

Great Expectations: (Re)Design Motivator for Merging Traffic at the Service Desk

Advances in Library Administration and Organization, 2016
exaly