Results 1 to 10 of about 479,436 (269)
The Impact of Personality Traits on the Consumers Switching Behavior, and the Moderating Role of Service Failure [PDF]
مطالعات مدیریت بهبود و تحول, 2017 The Aim of the research is to study the moderating role of service failure in the relationship between a three-set of personality traits as independent variables, and switching behavior as dependent.
Jamshid Amanee +2 more
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Frontiers in Psychology, 2022 PurposeGiven the digital transformation of service businesses by providing online food services and the influence of online reviews on consumers’ purchasing decisions, this study examines how service recovery attributes in different stages influence ...
Jie Gao, Lixia Yao, Xiao Xiao, Peizhe Li
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Failures of Intell Services [PDF]
International conference KNOWLEDGE-BASED ORGANIZATION, 2016 Abstract The main purpose of this article is to bring more light - further information and a better understanding – on the reasons for the failure of the intelligence services to combat terrorist attacks. Starting with September 11th 2001 in the USA, continuing with the attack on 11th March 2004 in Madrid, and the London one on 7th July ...
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Inhibition of Ce3+ on Stress Corrosion Crack of High Strength Aluminum Alloy
Cailiao gongcheng, 2017 The stress corrosion cracking (SCC) susceptibility of 7A04 high strength aluminum alloy in 3.5% (mass fraction) NaCl solution and the Ce3+ inhibition of SCC were investigated by slow stress rate test(SSRT), using constant current polarization ...
LI Wen-ting +4 more
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Monaldi Archives for Chest Disease, 2015 Object of this study was to evaluate the efficacy of multiprofessional meetings in order to improve patients’ knowledge about cardiovascular diseases, risk factors and correct lifestyle in a Cardiovascular Rehabilitation Department.
Katia Rinero +4 more
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Journal of Theoretical and Applied Electronic Commerce Research, 2021 With the rapid growth of express delivery industry, service failure has become an increasingly pressing issue. However, there is a lack of research on express service failure risk assessment within the Failure Mode and Effects Analysis (FMEA) framework ...
Hongmei Shan +3 more
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Administrative Sciences, 2023 Empathy as an influencing factor of consumer behaviour has mostly been analysed from an empathetic employee’s perspective. Empirical investigations into customer empathy in the context of failed service interactions are still scarce.
Neele Inken Abend +2 more
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Current Status and Future Issues in Research on Co-Creation in Service Recovery (CCSR)
Maketingu Janaru, 2020 Customers play an increasingly critical role in companies’ value creation activities. Customer co-creation activities can take place across the entire value chain, in both service delivery and the recovery process after a service failure.
Yi Ko
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SERVER FAILURES ENABLED JAVASPACES SERVICE [PDF]
Journal of Computer Science, 2014 JavaSpaces service is a Distributed Shared Memory (DSM) implementation. It has been introduced by Sun Microsystems as a service of the Jini system. Currently, JavaSpaces support client side fault tolerance. It enables both transaction and mobile coordination mechanisms for such purpose. The application failures could be detected and recovered. However,
Mutasem Alsmadi +2 more
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Journal of Chemistry, 2015 A loop system was used to investigate flow-assisted corrosion (FAC) of AZ91D magnesium alloy at an elbow based on array electrode technology by potentiodynamic polarization, computational fluid dynamics, simulation and surface analysis.
Hualiang Huang +4 more
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