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Exploring customers' responses to online service failure and recovery strategies during Covid-19 pandemic: An actor-network theory perspective. [PDF]
Psychol Mark, 2021 While the debate on online service failure and recovery strategies has been given considerable attention in the marketing and information systems literature, the evolving Covid‐19 pandemic has brought about new challenges both theoretically and ...
Ozuem W +4 more
europepmc +2 more sources
Users taking the blame? How service failure, recovery, and robot design affect user attributions and retention. [PDF]
Electron Mark, 2022 Firms use robots to deliver an ever-expanding range of services. However, as service failures are common, service recovery actions are necessary to prevent user churn.
Meyer Née Mozafari N +3 more
europepmc +2 more sources
International Journal of Information Management, 2020 Although information systems (IS) success has been given much attention in IS literature, failure has received lesser attention. This study empirically validates a model of digital service failure for consumers by integrating three dimensions from Tan’s ...
Arpan Kumar Kar
exaly +2 more sources
Mortality trends in an ambulatory multidisciplinary heart failure unit from 2001 to 2018
Scientific Reports, 2021 To assess mortality trends at 1 and 3 years from 2001 to 2018 in a real-life cohort of HF outpatients from different etiologies with depressed and preserved LVEF.
Giosafat Spitaleri +15 more
doaj +1 more source
ESC Heart Failure, 2022 Aims The criteria for patients with heart failure (HF) and improved ejection fraction (HFimpEF) are a baseline left ventricular ejection fraction (LVEF) ≤40%, a ≥10‐point increase from baseline LVEF, and a second LVEF measurement >40%.
Elisabet Zamora +13 more
doaj +1 more source
Robot service failure and recovery: Literature review and future directions
International Journal of Advanced Robotic Systems, 2023 Robot service failure and subsequent user behavioral responses have emerged as a prominent scientific issue, warranting attention from multiple disciplines.
De-Wen Liu +3 more
semanticscholar +1 more source
The impact of hydration status and fluid distribution on pulmonary function in COPD patients
Scientific Reports, 2022 Chronic Obstructive Pulmonary Disease (COPD) patients have alterations in body composition. Bioelectrical impedance analysis (BIA) evaluates body composition, hydration status, and fluid distribution.
Arturo Orea-Tejeda +10 more
doaj +1 more source
BMC Pulmonary Medicine, 2022 Background Chronic Obstructive Pulmonary Disease (COPD) is characterized by progressive and irreversible airflow limitation. Different factors that modify pulmonary function include age, sex, muscular strength, and a history of exposure to toxic agents ...
Nathalie Martínez-Luna +9 more
doaj +1 more source
Lung ultrasound in outpatients with heart failure: the wet‐to‐dry HF study
ESC Heart Failure, 2021 Aims In ambulatory patients with chronic heart failure (HF), congestion and decongestion assessment may be challenging. The aim of this study is to assess the value of lung ultrasound (LUS) in outpatients with HF in characterizing decompensation and ...
Mar Domingo +15 more
doaj +1 more source
Advances in Laboratory Medicine, 2022 The use of specific test panels (STP) for heart failure (HF) could help improve the management of this condition. The purpose of this study is to gain an insight into the level of implementation of STPs in the management of HF in Spain and gather the ...
Almenar Bonet Luis +5 more
doaj +1 more source