Results 51 to 60 of about 15,544,913 (349)
Optimizing service failure and damage control [PDF]
Should a provider deliver a reliable service or should it allow for occasional service failures? This paper derives conditions under which randomizing service quality can\ud benefit the provider and society. In addition to cost considerations, heterogeneity in customer damages from service failures allows the provider to generate profit\ud from selling
Halbheer, D +3 more
openaire +3 more sources
ABSTRACT Rates of cancer among adolescents and young adults (AYA), age 15–39 years, are increasing. Consequently, radiation oncologists are treating more AYAs who have diagnoses spanning both pediatric and adult practices. Compared to pediatric and older adult patients, AYAs face a unique set of challenges.
Hesham Elhalawani +7 more
wiley +1 more source
The Roles of Forgiveness towards Repurchase Intentions from a Cross Cultural Perspective [PDF]
This paper aims to investigate the relationship between forgiveness towards repurchasing intentions from a cross cultural perspective. The study was conducted in the airline industry where customers believed the airline service was not up to expectations.
Arirat Chueabunkoet Noth +2 more
doaj +1 more source
Effects of customer inoculation on artificial intelligence service failure
Purpose This paper aims to explore the effectiveness of customer inoculation strategies in the context of AI service failures in the hospitality and tourism industries. Furthermore, it examines how these strategies can enhance customer complaint behavior
Meng Lu +3 more
semanticscholar +1 more source
Enhanced Failure Detection Mechanism in MapReduce [PDF]
The popularity of MapReduce programming model has increased interest in the research community for its improvement. Among the other directions, the point of fault tolerance, concretely the failure detection issue seems to be a crucial one, but that until
Pérez-Hernández, Mar'Ia S. +6 more
core +1 more source
Referral Patterns and Diagnostic Timeliness in Pediatric Cancer: A Hospital‐Based Study in Indonesia
ABSTRACT Background Timely diagnosis and treatment are critical for improving survival among children with cancer. In low‐ and middle‐income countries (LMICs), delays are common and may be influenced by fragmented referral pathways and diagnostic limitations.
Nur Melani Sari +5 more
wiley +1 more source
ABSTRACT Background Adult survivors of childhood acute lymphoblastic leukemia (ALL) are at risk of reduced exercise capacity, decreased physical activity levels, persistent fatigue, and neurocognitive deficits. The aim was to investigate exercise capacity and physical activity levels of adult survivors of childhood ALL and their associations with ...
Laura Jess +5 more
wiley +1 more source
This study aimed to investigate the impacts of causal attributions (controllability, stability, and locus of control) and failure severity on the behavioral intention of passengers in the context of airline service failure.
Chong Kuok Wei, A. A. M. Ariffin
semanticscholar +1 more source
SERVER FAILURES ENABLED JAVASPACES SERVICE [PDF]
JavaSpaces service is a Distributed Shared Memory (DSM) implementation. It has been introduced by Sun Microsystems as a service of the Jini system. Currently, JavaSpaces support client side fault tolerance. It enables both transaction and mobile coordination mechanisms for such purpose. The application failures could be detected and recovered. However,
Mutasem Alsmadi +2 more
openaire +2 more sources
The impact of service failure on brand credibility [PDF]
Recent studies have examined the consequences of brand credibility, with the majority of works embedded in physical goods. Despite the growing attention service branding receives, little is known about how service failure and recovery efforts impact on ...
Mortimer, Gary +3 more
core +1 more source

