Results 81 to 90 of about 15,544,913 (349)

Current Status and Future Issues in Research on Co-Creation in Service Recovery (CCSR)

open access: yesMaketingu Janaru, 2020
Customers play an increasingly critical role in companies’ value creation activities. Customer co-creation activities can take place across the entire value chain, in both service delivery and the recovery process after a service failure.
Yi Ko
doaj   +1 more source

Loss of IGF‐1R impairs DNA‐PKcs recruitment to chromatin leading to defective end‐joining

open access: yesMolecular Oncology, EarlyView.
IGF‐1R promotes radioresistance by facilitating DNA‐PKcs recruitment to chromatin, enabling non‐homologous end‐joining (NHEJ) repair of double‐strand breaks. Inhibition or loss of IGF‐1R disrupts this recruitment to damage sites, driving compensatory reliance on microhomology‐mediated end‐joining (MMEJ) repair.
Matthew O. Ellis   +3 more
wiley   +1 more source

Exploring Service Recovery and Justice Theory in the Libyan Airline Industry [PDF]

open access: yes
The services industry is the fastest growing sector of the global economy, and central to its success. This research is concerned with observations of service recovery and its impact on customer satisfaction, and focuses on recovery after service failure,
Ramadan, Ayad G A
core   +2 more sources

Identifying the hierarchical structure of customer complaint behaviors on the example of Iranian hotels [PDF]

open access: yesMarketing i Menedžment Innovacij, 2016
The aim of this article. Consumer researchers have become increasingly interested in the study of coping. Despite the importance of coping strategies in service failure context, there isn’t any considerable research in Iran to identify coping behaviors ...
P. Charsetad   +2 more
doaj  

Service Failure and Complaints Management: An Overview

open access: yes, 2022
This chapter synthesizes existing knowledge on service failure and complaint management. Building on a recovery journey perspective, it discusses how different organizational responses at various points of the recovery process can help organizations to ...
Chiara Orsingher   +3 more
core   +1 more source

In vitro and in silico modelling of ROS1‐positive non‐small cell lung cancer reveals fusion‐dependent tyrosine kinase inhibitor responses

open access: yesMolecular Oncology, EarlyView.
Drug resistance limits treatment success in a subset of lung cancers driven by ROS1 gene alterations. Using patient‐derived cells and computer simulations, we studied three key mutations and how they affect five targeted drugs. The mutations reduced drug effectiveness in different ways by altering protein structure and behavior.
Farhan Ul Haq   +8 more
wiley   +1 more source

PANoptosis in the pathogenesis of myelodysplastic syndromes

open access: yesMolecular Oncology, EarlyView.
PANoptosis, a combination of three types of programmed cell death, is mediated by a large protein complex called a PANoptosome. In healthy bone marrow hematopoietic cells, PANoptosis is restricted by inhibitory signaling. In MDS, bone marrow cells become sensitive to the PANoptotic stimuli due to the aberrant inactivation of inhibitory signaling or ...
Rohit Thalla   +4 more
wiley   +1 more source

Customer Satisfaction and Loyalty: A Study of Interrelationships and Effects in Nigerian Domestic Airline Industry [PDF]

open access: yesOradea Journal of Business and Economics, 2017
The debate concerning the interrelationships and effects between customer satisfaction and loyalty has been tossed back and forth, without a consensus opinion.
Rahim A. Ganiyu
doaj  

Announcing a correspondence course on leadership : a project of the Virginia Cooperative Extension Service

open access: yes, 1983
A brochure announcing a new correspondence course offered through the Cooperative Extension ...
Virginia Cooperative Extension Service
core  

Mechanisms and therapeutic opportunities of the ribotoxic stress response in cancer

open access: yesMolecular Oncology, EarlyView.
Cancer cells' high translational demand creates opportunities to therapeutically target ribosome function. Ribosome stalling and collisions activate ZAKα and the ribotoxic stress response (RSR), which can trigger rapid, p53‐independent apoptosis in cancer.
Anastassiya Kim   +7 more
wiley   +1 more source

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