Regular sports services: Dataset of demographic, frequency and service level agreement [PDF]
Data in Brief, 2021 This article describes a dataset of different services acquired by users during the period in which they are active in a sports facility as well as their behavior in terms of frequency of the sport facility itself and the type of classes they prefer to ...
Paulo Pinheiro, Luís Cavique
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Stochastic adaptive-service level agreement-based energy management model for smart grid and prosumers [PDF]
PLoS ONE, 2022 The growing issue of demand-supply management between the prosumers and the local energy market requires an efficient and reliable energy management model. The microlayers, such as prosumers, energy districts, and macro players, namely retail dealers and
Waqar Ahmed +7 more
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Designing a Service Level Agreement Model Using Grounded Theory [PDF]
علوم و فنون مدیریت اطلاعات, 2022 Objectives: A service level agreement is a commitment between the service provider and customer in which certain aspects of services, quality, availability, and responsibilities are agreed upon between the service provider and service user.
Zahra Moridi +3 more
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Service-Level Agreements for Electronic Services [PDF]
IEEE Transactions on Software Engineering, 2010 The potential of communication networks and middleware to enable the composition of services across organizational boundaries remains incompletely realized. In this paper, we argue that this is in part due to outsourcing risks and describe the possible contribution of Service-Level Agreements (SLAs) to mitigating these risks.
Skene, James +2 more
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Proposal of solution for reliable access to the Internet [PDF]
Tehnika, 2017 Nowadays the rapid development of telecommunication services is increasingly evident and undeniable. In order to adapt to constant changes, telecommunication services providers and network operators must follow the requirements of the market and adapt ...
Radak Zlata D. +2 more
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Performance of E2E service negotiation models in the next generation internet [PDF]
Tehnika, 2014 Evolution towards the next-generation Internet assumes dynamic end-to-end (E2E) quality of service negotiation on the path between the two providers, which are interconnected by a number of transit providers.
Stojanović Mirjana D. +1 more
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How Does the Help Desk Quality Improve Customer Satisfaction? [PDF]
Athens Journal of Mass Media and Communications, 2017 Internet, virtual environments, and all the other modern forms of communication are a reality of modern man. Various forms of service with which we try to better the quality of daily life are becoming more sophisticated.
Ivan Pogarcic +2 more
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AWESOME: an auction and witness enhanced SLA model for decentralized cloud marketplaces
Journal of Cloud Computing: Advances, Systems and Applications, 2022 In recent decades, the world has witnessed cloud computing as an essential technology that changes the traditional application Development and Operation (DevOps) lifecycle.
Zeshun Shi +5 more
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Pareto-Optimised Fog Storage Services with Novel Service-Level Agreement Specification
Applied Sciences, 2022 (1) Background: Cloud storage is often required for successful operation of novel smart applications, relying on data produced by the Internet of Things (IoT) devices. Big Data processing tasks and management operations for such applications require high
Petar Kochovski +3 more
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A blockchain-based privacy-preserving 5G network slicing service level agreement audit scheme
EURASIP Journal on Wireless Communications and Networking, 2021 Network slicing, as a key technique of 5G, provides a way that network operators can segment multiple virtual logic on the same physical network and each customer can order specific slicing which can meet his requirement of 5G service.
Ke Xiao +5 more
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