Results 211 to 220 of about 323,296 (258)
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The TQM Magazine, 1994
Explains what a service level agreement (SLA) is and describes the benefits of an SLA both as a catalyst to service management and to delivering appropriate, cost‐effective service quality. Examines the application of SLAs in a wide variety of service areas and establishes their importance to market testing and benchmarking. Describes the content of an
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Explains what a service level agreement (SLA) is and describes the benefits of an SLA both as a catalyst to service management and to delivering appropriate, cost‐effective service quality. Examines the application of SLAs in a wide variety of service areas and establishes their importance to market testing and benchmarking. Describes the content of an
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2018
SLAs werden oft im Bereich der IT-basierten Services eingesetzt, um die Dienstgute einer Service-Leistung zu beschreiben und vertraglich festzulegen (vgl. [75]). In einem SLA werden die funktionalen und nicht-funktionalen Anforderungen an einen speziellen Service beschrieben.
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SLAs werden oft im Bereich der IT-basierten Services eingesetzt, um die Dienstgute einer Service-Leistung zu beschreiben und vertraglich festzulegen (vgl. [75]). In einem SLA werden die funktionalen und nicht-funktionalen Anforderungen an einen speziellen Service beschrieben.
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2004
We present a reformulation of the well-known GRAM architecture based on the Service-Level Agreement (SLA) negotiation protocols defined within the Service Negotiation and Access Protocol (SNAP) framework. We illustrate how a range of local, distributed, and workflow scheduling mechanisms can be viewed as part of a cohesive yet open system, in which new
Karl Czajkowski +3 more
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We present a reformulation of the well-known GRAM architecture based on the Service-Level Agreement (SLA) negotiation protocols defined within the Service Negotiation and Access Protocol (SNAP) framework. We illustrate how a range of local, distributed, and workflow scheduling mechanisms can be viewed as part of a cohesive yet open system, in which new
Karl Czajkowski +3 more
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Hierarchical aggregation of Service Level Agreements
Data & Knowledge Engineering, 2011{IT-based} Service Economy requires Service Markets to flourish for the trade of services. market does not represent a simple buyer-seller relationship, rather it is the culmination point of a complex chain of stake-holders with a hierarchical integration of value along each point in the chain.
Irfan Ul Haq +2 more
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Evaluation of hospital service level agreements
International Journal of Health Care Quality Assurance, 2009PurposeThe purpose of the paper is to evaluate the development and use of service level agreements (SLAs) in a Belgian hospital from a client's point of view.Design/methodology/approachThe paper is based on a theoretical framework indicating the variables that influence the relationship between the use of a specific governance mechanisms and ...
Rieneke G, Berbée +4 more
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Aggregation patterns of service level agreements
Proceedings of the 8th International Conference on Frontiers of Information Technology, 2010{IT-based} {ServiceMarkets} requires an enabling infrastructure to support Service Value Chains and service choreographies resulting from service composition scenarios. This will result into novel business models where services compose together hierarchically in a producer-consumer manner to form ser- vice supply-chains of added value.
Haq, Irfan Ul, Schikuta, Erich
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Health estate, 1998
Service level agreements provide clearer descriptions of the services to be provided and the objectives to be met. In many instances it is the first time that services have been defined allowing their performance to be suitably measured. They should be output based and not too prescriptive on how the services are to be delivered. The emphasis should be
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Service level agreements provide clearer descriptions of the services to be provided and the objectives to be met. In many instances it is the first time that services have been defined allowing their performance to be suitably measured. They should be output based and not too prescriptive on how the services are to be delivered. The emphasis should be
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Security service level agreements
Proceedings of the 1999 workshop on New security paradigms, 1999A popular business paradigm for information systems treats the information infrastructure as a corporate utility. In this model, a fixed Total Cost of Ownership (TCO) is associated with a given workstation, the network infrastructure, user applications, and personnel required for operational support.
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GreenIT Service Level Agreements
2010In this paper we are introducing a framework towards the inclusion of Green IT metrics as part of service level agreements for future Grids and Clouds. As part of this effort we need to revisit Green IT metrics and proxies that we consider optimizing against in order to develop GreenIT as a Services (GaaS) that can be reused as part of a Software as a ...
Gregor von Laszewski, Lizhe Wang
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Integrative oncology: Addressing the global challenges of cancer prevention and treatment
Ca-A Cancer Journal for Clinicians, 2022Jun J Mao,, Msce +2 more
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