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ML-SLA: Multi-Level Service Level Agreements for Highly Flexible IoT Services
2017 IEEE International Congress on Internet of Things (ICIOT), 2017Service systems in upcoming application domains like the Internet of Things (IoT) have a high demand for dynamic changes of provided service quality and related pricing. Changes can be requested by service consumers to address adjusted requirements at application level or by service providers to accommodate resource constraints.
Philipp Grubitzsch +5 more
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Service level agreement (SLA) assurance for cloud services
Proceedings of the 10th International Conference on Advances in Mobile Computing & Multimedia - MoMM '12, 2012Cloud computing is a new paradigm for service-based computing and is gaining popularity. An efficient way for the assurances of the expected service levels in cloud computing is to establish a tailor-made Service Level Agreement (SLA) and to ensure the commitment of SLAs by service providers.
Le Sun 0003 +2 more
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SLA★: An abstract syntax for Service Level Agreements
2010 11th IEEE/ACM International Conference on Grid Computing, 2010Constantinos Kotsokalis
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Automation of Service Level Agreement based on Active SLA
The Journal of the Institute of Webcasting, Internet and Telecommunication, 2013Abstract As demand for IT services increase, which are based on SOA and cloud computing, service level agreements (SLAs) have received more attention in the parties concerned. An SLA is usually a paper contract written in natural language. SLA management tools which are commercially available, implement SLAs implicitly in the application with a ...
Sang-Rak Kim, Man-Mo Kang, Jae-Hak Bae
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Dynamically Changing Service Level Agreements (SLAs) Management in Cloud Computing
2014Managing Service Level Agreements (SLAs) in cloud computing in a dynamic manner becomes a critical issue for cloud service providers. This is due to the emerging technology and the frequent and continuous change in cloud service requirements and techniques over the time.
Waleed Halboob +3 more
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Service Level Agreement(SLA) Based SaaS Cloud Management System
2015 IEEE 21st International Conference on Parallel and Distributed Systems (ICPADS), 2015Cloud computing has emerged as a new computing paradigm which has revolutionized the IT industry. It has particularly transformed the licensing of software products which are now being offered as a Service on pay-as-you-go basis. This has tremendously increased the complexity for software providers as they now have to not only manage their resources on
Linlin Wu +2 more
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Detection of Service Level Agreement (SLA) Violations in Memory Management in Virtual Machines
2015 24th International Conference on Computer Communication and Networks (ICCCN), 2015In cloud computing, quality of services is often enforced through Service Level Agreement (SLA) between end users and cloud providers. While SLAs on hardware resources such as CPU cycles or bandwidth can be monitored by low layer sensors, the enforcement of security SLAs stays a very challenging problem.
Xiongwei Xie, Weichao Wang, Tuanfa Qin
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Contributions to Service Level Agreement (SLA), Negotiation and Monitoring in Cloud Computing
2022Cloud computing is a dynamic field of research, as the latest advances in the cloud computing applications have led to development of a plethora of cloud services in the areas of software, hardware, storage, internet of things connected to the cloud, and 5G supported by the cloud networks.
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Service level agreement (SLA) in a cloud based information systems
2014 22nd Telecommunications Forum Telfor (TELFOR), 2014With this paper we show through example how to determine acceptable response time of information system (IS) as part of Service level agreement (SLA) in cloud based information systems (CBIS) for randomly selected requirements and hardware infrastructure.
Ervin Dogic, Novica Nosovic
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Service Level Agreements (SLAs) and Their Role in Establishing Trust
In the ever-evolving landscape of modern business, the cultivation of trust between service providers and their clients stands as a linchpin for sustainable success. This chapter seeks to explore the pivotal role played by service level agreements (SLAs) in establishing and fortifying this essential trust.Rajeshwari Sissodia +2 more
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