Results 21 to 30 of about 50,140 (296)
Service Level Agreement (SLA) Enforcement: Is it Impactful?
Indian Journal of Science and Technology, 2016 Service Level Agreement (SLA) enforcement’s impact measure is a potential research area to be explored. Assumptions that this study is making are, SLA management will become better by a firm enforcement, which monitors and encourage every customer to be responsible to launch report of bugs or mischief of services such as unsatisfactory service quality ...
Rodziah Atan, Hitham Haider
openaire +1 more source
Architectural Models Managed by Service Agreements
Современные информационные технологии и IT-образование, 2021 Recently, there has been an increase in interest in the Enterprise Architecture. This is due to the general complication of architectural styles used in the implementation of digital transformation and the transition to the digital economy.
Marina Anshina
doaj +1 more source
Flexible SLA negotiation using semantic annotations [PDF]
, 2010 . Moving towards a global market of services requires flexible infrastructures that will deal with the inevitable semantic heterogeneity that occurs during the negotiation that precedes the trading of a service.
Koller, Bastian +4 more
core +2 more sources
Service Level Agreements and Security SLA: A Comprehensive Survey
CoRRA Service Level Agreement (SLA) is a formal contract between a service provider and a consumer, representing a crucial instrument to define, manage, and maintain relationships between these two parties. The SLA's ability to define the Quality of Service (QoS) expectations, standards, and accountability helps to deliver high-quality services and ...
Serena Nicolazzo +2 more
openaire +3 more sources
Automating SLA-Driven API Development with SLA4OAI [PDF]
, 2019 The OpenAPI Specification (OAS) is the de facto standard to describe RESTful APIs from a functional perspective. OAS has been a success due to its simple model and the wide ecosystem of tools supporting the SLA-Driven API development lifecycle ...
Fernández Montes, Pablo +2 more
core +1 more source
Considering security and quality of service in SLS to improve policy-based management of multimedia services [PDF]
, 2007 This paper proposes to improve policy-based management by integrating security parameters into the Service Level Specification (SLS). Integrating those parameters in the QoS part of the Service Level Agreement (SLA) specification is of particular ...
Duflos, S, Gay, VC, Kervella, B
core +1 more source
Making Effectiveness Customer Complaint Handling
Almana: Jurnal Manajemen dan Bisnis, 2020 The quality of service provided by each Bank becomes a differentiator and becomes a consideration for customers to be loyal to the Bank. With increasing competition in the service and manufacturing sectors, the strategic focus has shifted to determining
Rezi Muhamad Taufik Permana +1 more
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Service Level Agreement-based GDPR Compliance and Security assurance in (multi)Cloud-based systems [PDF]
, 2019 Compliance with the new European General Data Protection Regulation (Regulation (EU) 2016/679) and security assurance are currently two major challenges of Cloud-based systems.
Dominiak, Jacek +8 more
core +2 more sources
SLA for Cloud processing: use cases for satellite image processing, disaster management and IoT
Revista Română de Informatică și Automatică, 2020 Cloud processing is very important in the context of the Cloud computing research area. Various works about Cloud processing are discussed in the literature.
George-Valentin IORDACHE +3 more
doaj +1 more source
SLA-Aware Fine-Grained QoS Provisioning for Multi-Tenant Software-Defined Networks
IEEE Access, 2018 Multi-tenant software-defined networks have emerged as a promising service platform to manage and share virtual network services between tenants and end-users.
Gaolei Li +4 more
doaj +1 more source