Performance-based service-level agreement in cloud computing to optimise penalties and revenue
IET Communications, 2020 Cost, performance, and penalties are the key factors to revenue generation and customer satisfaction. They have a complex correlation, that gets more complicated when missing a proper framework that unambiguously defines these factors.
Afzal Badshah +4 more
semanticscholar +1 more source
Flexible SLA negotiation using semantic annotations [PDF]
, 2010 . Moving towards a global market of services requires flexible infrastructures that will deal with the inevitable semantic heterogeneity that occurs during the negotiation that precedes the trading of a service.
Koller, Bastian +4 more
core +2 more sources
Making Effectiveness Customer Complaint Handling
Almana: Jurnal Manajemen dan Bisnis, 2020 The quality of service provided by each Bank becomes a differentiator and becomes a consideration for customers to be loyal to the Bank. With increasing competition in the service and manufacturing sectors, the strategic focus has shifted to determining
Rezi Muhamad Taufik Permana +1 more
doaj +1 more source
SLA for Cloud processing: use cases for satellite image processing, disaster management and IoT
Revista Română de Informatică și Automatică, 2020 Cloud processing is very important in the context of the Cloud computing research area. Various works about Cloud processing are discussed in the literature.
George-Valentin IORDACHE +3 more
doaj +1 more source
SLA-Aware Fine-Grained QoS Provisioning for Multi-Tenant Software-Defined Networks
IEEE Access, 2018 Multi-tenant software-defined networks have emerged as a promising service platform to manage and share virtual network services between tenants and end-users.
Gaolei Li +4 more
doaj +1 more source
Service Level Agreement-based GDPR Compliance and Security assurance in (multi)Cloud-based systems [PDF]
, 2019 Compliance with the new European General Data Protection Regulation (Regulation (EU) 2016/679) and security assurance are currently two major challenges of Cloud-based systems.
Dominiak, Jacek +8 more
core +2 more sources
A Service Level Agreement Verification System using Blockchains
2020 IEEE 11th International Conference on Software Engineering and Service Science (ICSESS), 2020 Service Level Agreements (SLAs) are used to establish a contract, an agreement between two parties, which can be between two operators, or between a customer and an operator.
Joao Paulo de Brito Gonçalves +4 more
semanticscholar +1 more source
End-to-End Service Level Agreement Specification for IoT Applications [PDF]
International Symposium on High Performance Computing Systems and Applications, 2018 The Internet of Things (IoT) promises to help solve a wide range of issues that relate to our wellbeing within applica¬tion domains that include smart cities, healthcare monitoring, and environmental monitoring.
A. Alqahtani +4 more
semanticscholar +1 more source
ELeCTRA: Induced Usage Limitations Calculation in RESTful APIs [PDF]
, 2018 As software architecture design is evolving to microservice paradigms, RESTful APIs become the building blocks of applications. In such a scenario, a growing market of APIs is proliferating and developers face the challenges to take advantage of this ...
Fernández Montes, Pablo +4 more
core +1 more source
A Method for Virtual Machine Placement Based on Machine Learning [PDF]
Jisuanji gongcheng, 2019 In order to improve energy consumption,load balance,and Service Level Agreement(SLA) violation rate of cloud data centers,it is necessary to optimize virtual machine placement strategy.Therefore,based on the IaaS environment,a virtual machine migration ...
GUO Liangmin,GAO Junjie,HU Guiyin
doaj +1 more source