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Farm scale on the transformation of agricultural mechanization services:Evidence from China. [PDF]
PLoS OneZheng Q, Liu J.
europepmc +1 more source
Skilled but displaced: navigating Sudan's surgical brain drain in the era of conflict. [PDF]
BMJ Glob HealthSuliman A.
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Journal of Service Management, 1990
Service organisations must produce and deliver a service package which matches the expectations of their customers. A framework for a service operations strategy, its analysis and measurement, is provided. The service operations task is defined; the means of achieving the objectives of the task – the service production and delivery system – is detailed;
Colin Armistead
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Service organisations must produce and deliver a service package which matches the expectations of their customers. A framework for a service operations strategy, its analysis and measurement, is provided. The service operations task is defined; the means of achieving the objectives of the task – the service production and delivery system – is detailed;
Colin Armistead
exaly +2 more sources
Sustainability in Service Operations
International Journal of Information Systems in the Service Sector, 2011This paper aims to set the stage for the development of an index that measures progress towards sustainability in the service sector. A review of the academic literature reveals history and theories on the subject, while a look at the trade literature describes what is happening in each of 13 different service sector industries.
Frank Wolf, Bahaudin G. Mujtaba
openaire +3 more sources
Adaptive learning in service operations
Decision Support Systems, 2012We propose a decision analytics approach that leverages adaptive learning in the refinement of service operations. We aim to integrate service design and service pricing with downstream operational decision-making related to service provision. This approach involves: collecting consumer data and establishing consumer behavior models; integrating ...
LI, T, Kauffman, Robert J.
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Checkpoints for Service Level Operations
2014 IEEE International Conference on Services Computing, 2014The paper introduces the checkpoint notion for the management of service level agreement (SLA) information within dataflow property graphs. The purpose of checkpoints in an SLA graph database is to assist the automated handling of SLA resources with a flexible and expressive data structure, such as a multi-relational graph.
Katerina Stamou +4 more
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