Results 231 to 240 of about 185,420 (262)
Some of the next articles are maybe not open access.
A history of research in service operations: What's the big idea ?
Journal of Operations Management, 2007Richard B Chase, Uday M Apte
exaly
HOW PROFESSORS OF OPERATIONS MANAGEMENT VIEW SERVICE OPERATIONS?
Production and Operations Management, 1999Deborah L Kellogg
exaly
How different is professional service operations management?
Journal of Operations Management, 2012Michael A Lewis, Andrew D Brown
exaly
Mapping customers’ service experience for operations improvement
Business Process Management Journal, 1999Mitchell M Tseng, Chuan-Jun Su
exaly
Service operations management: return to roots
International Journal of Operations and Production Management, 1999Robert Johnston
exaly

