Results 241 to 250 of about 165,154 (265)

The relationship between strategic orientation, service innovation, and performance

International Journal of Physical Distribution and Logistics Management, 2009
Scott J Grawe, Haozhe Chen, Patricia J Daugherty   +2 more
exaly  

Customer orientation and innovation: A comparative study of manufacturing and service firms

International Journal of Production Economics, 2016
Qiang Wang, Chris Voss
exaly  

It takes two to interact – Service orientation, negative emotions and customer phubbing in retail service work

Journal of Retailing and Consumer Services, 2020
Nicklas Salomonson
exaly  

Service-Oriented Architecture

2009
openaire   +1 more source

Service orientation of restaurant employees

International Journal of Hospitality Management, 1992
Ronald G Downey
exaly  

Customer orientation of service employees

Journal of Service Management, 2004
Thorsten Hennig-Thurau
exaly  

Service-Dominant Orientation: Measurement and Impact on Performance Outcomes

Journal of Retailing, 2015
Ingo O Karpen, Liliana L Bove, Bryan A Lukas   +2 more
exaly  

Customer Orientation of Service Employees and Rapport: Influences On Service-Outcome Variables in Full-Service Restaurants

Journal of Hospitality and Tourism Research, 2010
Wansoo Kim, Chihyung Michael Ok
exaly  

Market orientation, service quality and business profitability: a conceptual model and empirical evidence

Journal of Services Marketing, 1998
Tung-Zong Chang
exaly  

Service-Oriented Workflow.

J. Digit. Inf. Manag., 2008
openaire   +1 more source