Results 251 to 260 of about 165,154 (265)

Hospitality service climate, employee service orientation, career aspiration and performance: A moderated mediation model

International Journal of Hospitality Management, 2017
Yiqiong Li, Songshan Huang
exaly  

Service customer orientation and social sustainability: The case of small medium enterprises

Journal of Business Research, 2021
exaly  

A structural equation model of TQM, market orientation and service quality

Managing Service Quality, 2012
Voon-Hsien Lee, Keng-Boon Ooi, Kongkiti Phusavat   +2 more
exaly  

“Do not impose on others what you desire.” Research on the influence of service Personnel's interactive orientation on customer comfort

Journal of Retailing and Consumer Services, 2022
exaly  

The relationships among leadership, goal orientation, and service quality in high-contact service industries: An empirical study

International Journal of Production Economics, 2013
Rachel W Y Yee, Peter K C Lee, Andy C L Yeung   +2 more
exaly  

The influence of service orientation and interaction orientation on consumer identification

Service Industries Journal, 2014
Austin Rong-Da Liang, Su-Chang Chen
exaly  

The role of service innovation in the market orientation—new service performance linkage

Technovation, 2012
exaly  

Exploring the relationship between service orientation, employee engagement and perceived leadership style: a study of managers in the private service sector organizations in India

Journal of Services Marketing, 2015
Sapna Popli, Irfan A Rizvi
exaly  

The Orientation to Services

2023
openaire   +1 more source

ICT as a catalyst for service business orientation

Journal of Business and Industrial Marketing, 2013
Christian Kowalkowski, Daniel Kindström, Heiko Gebauer   +2 more
exaly