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The effect of basic personality traits on service orientation and tendency to work in the hospitality and tourism industry

Journal of Teaching in Travel & Tourism, 2018
This study examines the effects of basic personality traits on service orientation and tendency to work in the hospitality and tourism industry utilizing data collected from undergraduate students majoring in hospitality and tourism management in all ...
Hasan Köşker, Kamil Unur, D. Gursoy
semanticscholar   +1 more source

Service Orientation

2006
Companies face major challenges as they seek to flourish in competitive global markets, fuelled by developments in technology, from the Internet to grid computing and Web services. In this environment, service orientation - aligning business processes to the changing demands of customers - is emerging as a highly effective approach to increasing ...
Paul Allen   +3 more
openaire   +1 more source

The effect of tourism core competence on entrepreneurial orientation and service innovation performance in tourism small and medium enterprises*

Asia Pacific Journal of Tourism Research, 2020
Travelers prefer a local and non-fragmented travel experience. Tourism small and medium enterprises (TSMEs) are considered to be difficult to develop those innovative services because they are limited by the tourism resources they have.
Ta-Wei Tang   +4 more
semanticscholar   +1 more source

Improving Service Accessibility in Service-Oriented HIS

Journal of Medical Systems, 2012
Nowadays, new trend in design and implementation of Hospital Information System (HIS) is towards using Web-based Service-Oriented Architecture (SOA). However, the standard SOA includes an insensitive service store through which the accessibility of some hospital services becomes difficult when their specification or network address are changed or ...
Seyed Morteza, Babamir, Masoud, Arabfard
openaire   +2 more sources

Service orientation

International Journal of Operations and Production Management, 2012
Purpose: This paper coins the construct of Service Orientation (SO) and empirically develops its measurement in the context of business-to-business (B2B) e-commerce. SO is operationally defined as the business' overall propensity for delivering service excellence.
Oliveira, Pedro, Roth, Aleda V.
openaire   +1 more source

Assessing the relationship between market orientation and business performance in the hotel industry - the mediating role of service quality

Journal of Knowledge Management, 2019
Purpose This study aims to explore the nature of the relationship between market orientation and business performance in the Portuguese hotel industry and to evaluate the mediating role of service quality in this relationship.
Carlos Alberto Fernandes Sampaio   +2 more
semanticscholar   +1 more source

Service-oriented visualizations

SPIE Proceedings, 2002
It is important to be able to provide a variety of ways of visualising any data set if the differences between users in terms of ability and preferences are to be successfully overcome. Human variability is a wonderful thing; except perhaps when there is a visualisation being evaluated!
Claire Knight, Malcolm Munro
openaire   +1 more source

Service-oriented computing

The two-volume set LNCS 15404 and 15405 constitutes the refereed proceedings of the 22nd International Conference on Service-Oriented Computing, ICSOC 2024, held in Tunis, Tunisia, during December 3–6, 2024.The 38 full papers and 19 short papers presented in these proceedings were carefully reviewed and selected from 255 submissions.
Gaaloul, Walid   +3 more
openaire   +2 more sources

Service-Oriented Architecture

2012
Since the emergence of Service-Oriented Architecture (SOA), many organizations have thought they should migrate to it as a strategic solution that would enable higher agility in meeting fluctuating needs. However, SOA is not a “silver bullet” as many might think.
openaire   +1 more source

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