The link between emotional health and organizational performance in the healthcare sector: a policy- and management-oriented perspective on psychological risks, organizational behavior, and service quality. [PDF]
Front PsycholBaşal M, Şarkbay ÖF, Kaya A.
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Service quality in hospital inpatient care: SERVQUAL model approach. [PDF]
Health SARahmatia S +5 more
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Mitigating Systemic Risks in Aging Services: An Evolutionary Game Analysis of Fiscal Policy, Service Quality, and Workforce Supply. [PDF]
Risk Manag Healthc PolicyShen X, Zhang X, Wang H.
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Service quality optimization of online mental health communities: A KANO-IPA model approach. [PDF]
Digit HealthYang H, Li W.
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From scale development to strategic action: internal service quality and importance-performance analysis findings in Taiwan's long-term care. [PDF]
BMC Health Serv ResChang CC, Huang SH.
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The Effect of Situational Leadership on Healthcare Service Quality Through Crisis Management and Resources Availability: The Moderating Role of Leader Experience. [PDF]
Risk Manag Healthc PolicyGhallab A, Sallam F.
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Abstract : We examine the concept of security as a dimension of Quality of Service in distributed systems. Implicit to the concept of Quality of Service is the notion of choice or variation. Security services also offer a range of choice both from the user perspective and among the underlying resources.
Irvine, Cynthia E., Levin, Timothy E.
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Quality of Service in Telemedicine
First International Conference on the Digital Society (ICDS'07), 2007Telemedicine is one of the fastest growing fields with several innovations happening in managed health-care. With Internet and its infrastructures playing important role in the success of this field, it is not advisable to run some of the critical applications like high quality audio and video involved in telemedicine without proper quality of service (
Priyadarsi Nanda, Rohan C. Fernandes
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Middleware and Quality of Service
1999This presentation is a tutorial and a state of the art in Quality of Service and support for Quality of Service in middleware. It is organized as follow: - First, we briefly introduce the problematic of Quality of Service and middleware. - The second part, presents concepts handled in Quality of Service to support distributed applications.
Christian Bac +3 more
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A survey on service quality description [PDF]
ACM Computing Surveys, 2013 Quality of service (QoS) can be a critical element for achieving the business goals of a service provider, for the acceptance of a service by the user, or for guaranteeing service characteristics in a composition of services, where a service is defined as either a software or a software-support (i.e., infrastructural) service which is available on any ...
Cinzia Cappiello +2 more
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