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Service industry systems and service quality
2001No ...
Wetzels, M.G.M., de Ruyter, J.C.
openaire +2 more sources
Time to add screening for financial hardship as a quality measure?
Ca-A Cancer Journal for Clinicians, 2021Ya-Chen Tina Shih +2 more
exaly
Quality requirements for service choreographies.
2012The growing interest in the Service-oriented Architecture paradigm carries along an increasing popularity of choreographies, a flexible form of service composition to manage interactions within a business process. The BPMN provides and intuitive graphical notation to model choreographies, however there are aspects that BPMN choreography diagrams are ...
Bartolini C +4 more
openaire +5 more sources
Issues with implementing a high-quality lung cancer screening program
Ca-A Cancer Journal for Clinicians, 2014James L Mulshine, Thomas A D'Amico
exaly
A Service Quality Model and its Marketing Implications
European Journal of Marketing, 1984Christian Grönroos
exaly
Services Quality and Analytics
IEEE Transactions on Services Computing, 2009openaire +1 more source