Results 21 to 30 of about 16,503,750 (396)

The Effect of Service Quality on Customer Satisfaction in an Automotive After-Sales Service

Journal of Open Innovation: Technology, Market and Complexity, 2021
Assessment of service quality has been widely utilized in after-sales service, especially in the automotive industry. The purpose of the study was to determine factors affecting customer satisfaction in an automotive after-sales service at Toyota ...
Justine Roy O. Balinado, Y. Prasetyo, M. Young, S. F. Persada, B. Miraja, Anak Agung Ngurah Perwira Redi   +5 more
semanticscholar   +1 more source

Quality of health services [PDF]

World Journal of Advanced Research and Reviews, 2021
Introduction: Health services are that part of the health system, which focuses specifically on the provision of health care services in the society. A health system includes a complex set of structural relationships between populations and institutions that have an impact on health. Purpose: This review aims to investigate the relationship between the
Christos Iliadis, Christos Kleisiaris, Theodoula Adamakidou, Christos Sialakis, Petros Ouzounakis, Lambrini Kourkouta   +5 more
openaire   +1 more source

Internet banking service quality, e-customer satisfaction and loyalty: the modified e-SERVQUAL model

The TQM Journal, 2020
PurposeThis study explores the service quality dimensions in Internet banking and their impact on e-customer’s satisfaction and e-customer’s loyalty.
S. Raza, Amna Umer, M. A. Qureshi, A. Dahri   +3 more
semanticscholar   +1 more source

Arsenic, cadmium, lead, and mercury contents of mushroom species in Korea and associated health risk

International Journal of Food Properties, 2020
Arsenic, cadmium, lead, and mercury contents of Ganoderma lucidum, Phellinus linteus, Umbilicaria esculenta, Trametes versicolor, Agaricus blazei, Hericium erinaciium, Paecilomyces japonica, Fuscoporia obliqua, Sarcodon imbricatu and Hypsizygus marmoreus
Jae-Min An, Song-Yi Gu, Dae-Jung Kim, Hee-Chang Shin, Kyong-Suk Hong, Yong-Kyoung Kim   +5 more
doaj   +1 more source

First Report of Enterocytozoon hepatopenaei Infection in Giant Freshwater Prawn (Macrobrachium rosenbergii de Man) Cultured in the Republic of Korea

Animals, 2022
In the Republic of Korea, Enterocytozoon hepatopenaei (EHP) was first isolated from Pacific whiteleg shrimp in April 2020; however, there are no existing reports of EHP infection in other shrimp or prawns.
Gwang-Il Jang, Su-Mi Kim, Yun-Kyeong Oh, Soon-Jeong Lee, Sung-Youl Hong, Hyo-Eun Lee, Mun-Gyeong Kwon, Bo-Seong Kim   +7 more
doaj   +1 more source

Implications of customer participation in outsourcing noncore services to third parties [PDF]

, 2020
Purpose Focal service providers increasingly involve customers in the decision-making about outsourcing parts of the service delivery process to third parties.
De Pourcq, Kaat, Gemmel, Paul, Larivière, Bart, Trybou, Jeroen, Verleye, Katrien   +4 more
core   +3 more sources

Health status of recently arrived asylum seekers in their host country: results of a cross-sectional observational study

BMC Public Health, 2022
Background The World Health Organization (WHO) considers that the heterogeneity of concepts and definitions of migrants is an obstacle to obtaining evidence to inform public health policies.
Jérémy Khouani, Léo Blatrix, Aurélie Tinland, Maeva Jego, Gaëtan Gentile, Guillaume Fond, Anderson Loundou, Marilou Fromentin, Pascal Auquier   +8 more
doaj   +1 more source

A Novel Algicidal Bacterium and Its Effects against the Toxic Dinoflagellate Karenia mikimotoi (Dinophyceae)

Microbiology Spectrum, 2022
The toxic dinoflagellate Karenia mikimotoi is a harmful algal bloom-forming species in coastal areas around the world. It produces ichthyotoxins and hemolytic toxins, with deleterious effects on marine ecosystems.
Xinguo Shi, Yazhen Zou, Wenhuang Zheng, Lemian Liu, Youping Xie, Ruijuan Ma, Jianfeng Chen   +6 more
doaj   +1 more source

Diagnosing Service Quality in Retailing: The Case of Singapore [PDF]

, 2010
This paper examines the service quality perceptions of consumers towards retailers in Singapore. We applied SERVQUAL, a popular measure of service quality to a sample of 172 consumers to assess service quality perceptions, expectations and gaps in ...
Durvasula, Srinivas, Lysonski, Steven
core   +2 more sources

What Drives Customer Satisfaction, Loyalty, and Happiness in Fast-Food Restaurants in China? Perceived Price, Service Quality, Food Quality, Physical Environment Quality, and the Moderating Role of Gender

Foods, 2020
The fast-food service industry has been growing rapidly across China over the last few decades. In accordance with the rising consumption level in the country, Chinese customers care increasingly about their food choices.
Yongping Zhong, Hee-Cheol Moon
semanticscholar   +1 more source