Results 11 to 20 of about 6,525,147 (226)
Service Robots: Trends and Technology
Applied Sciences, 2021 The 2021 sales volume in the market of service robots is attractive. Expert reports from the International Federation of Robotics confirm 27 billion USD in total market share.
Juan Angel Gonzalez-Aguirre +7 more
doaj +2 more sources
A Review on the Use of Mobile Service Robots in Elderly Care
Robotics, 2022 Global demographics trend toward an aging population. Hence, there will be an increased social demand for elderly care. Recently, assistive technologies such as service robots have emerged and can help older adults to live independently.
Pouyan Asgharian +2 more
doaj +2 more sources
Robots do not judge: service robots can alleviate embarrassment in service encounters. [PDF]
J Acad Mark Sci, 2022 Although robots are increasingly used in service provision, research cautions that consumers are reluctant to accept service robots. Five lab, field, and online studies reveal an important boundary condition to earlier work and demonstrate that consumers
Holthöwer J, van Doorn J.
europepmc +2 more sources
An explorative study on robotics for supporting children with Autism Spectrum Disorder during clinical procedures [PDF]
, 2020 This short report presents a small-scale explorative study about children with Autism Spectrum Disorder (ASD) interaction with robots during clinical interactions.
Arnold, Karen +7 more
core +2 more sources
Stair-Climbing Robots: A Review on Mechanism, Sensing, and Performance Evaluation
IEEE Access, 2023 Indoor service robots have been widely introduced in the fields of cleaning, delivery, education, guidance, and healthcare, etc. in indoor environments. The mobility of an indoor service robot is essential to expanding its applications.
Taewon Seo +4 more
doaj +1 more source
Service robots, agency and embarrassing service encounters [PDF]
Journal of Service Management, 2021 PurposeExtant research mainly focused on potentially negative customer responses to service robots. In contrast, this study is one of the first to explore a service context where service robots are likely to be the preferred service delivery mechanism over human frontline employees.
Valentina Pitardi +3 more
openaire +2 more sources
Exploring the relationship between robot employees' perceptions and robot-induced unemployment under COVID-19 in the Jordanian hospitality sector [PDF]
International Journal of Data and Network Science, 2023 The topic of robots is gaining traction in both academic discourse and popular media due to their growing prevalence in the hospitality sector. The hospitality industry is likely to encounter practical challenges in adopting the increased use of
Sharaf Alzoubi, Mohammad Al Zoubi
doaj +1 more source
Journal of Hospitality and Tourism Technology, 2023 Purpose This study aims to investigate the effects of hotel customers’ perceived utilitarian and hedonic values on their intention to use service robots.
A. Ozturk +13 more
semanticscholar +1 more source
Journal of Travel Research, 2023 Service scholars seem to have empirically overlooked the impact of service robots in the overall customer evaluation of tourism services. This study addresses this gap by leveraging three-factor theory and electronic Word-Of-Mouth data to assess human ...
M. Borghi, Marcello M. Mariani
semanticscholar +1 more source
Brave new world: service robots in the frontline
Journal of Service Management, 2018 Purpose The service sector is at an inflection point with regard to productivity gains and service industrialization similar to the industrial revolution in manufacturing that started in the eighteenth century.
Jochen Wirtz +6 more
semanticscholar +1 more source