Results 171 to 180 of about 10,693 (202)

Health Evaluation in the Context of Satisfaction with Medical Services among Patients with Osteoarthritis: Descriptive Cross-Section Survey. [PDF]

Int J Environ Res Public Health, 2019
Firlej E, Janiszewska M, Sidor K, Sokołowska A, Barańska A, Chruściel P.   +5 more
europepmc   +1 more source

Administrative management and service quality in the dental offices within the context of an upper middle-income country. [PDF]

PLoS One
Ramírez Altamirano MM, Orrego-Ferreyros LA.   +1 more
europepmc   +1 more source

An interval-valued Pythagorean fuzzy TOPSIS approach for service quality evaluation of bike-sharing providers under uncertain environment. [PDF]

Sci Rep
Chai N, Chen Z, Zhou W, Zhang S.
europepmc   +1 more source

Perceived quality of padel users: adaptation and validation of the QPadel assessment tool. [PDF]

Front Sports Act Living
Fernández Martínez N, Gálvez-Ruiz P, Gómez Chacón R, Lara-Bocanegra A.   +3 more
europepmc   +1 more source

Service quality evaluation of integrated health and social care for older Chinese adults in residential settings based on factor analysis and machine learning. [PDF]

Digit Health
Liu Z, Ouyang C, Gu N, Zhang J, He X, Feng Q, Chang C.   +6 more
europepmc   +1 more source

Verification of the Impact of Sports Event Service Quality and Host Destination Image on Sports Tourists' Behavioral Intentions Through Meta-Analytic Structural Equation Modeling. [PDF]

Behav Sci (Basel)
Jia H, Kim D, Kim K.
europepmc   +1 more source

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SERVPERF Utility for Predicting Neighborhood Shopping Behavior

Journal of Nonprofit & Public Sector Marketing, 2000
ABSTRACT Marketers addressing customer perceptions of service quality have developed the SERVQUAL and SERVPERF scales and have shown these to be correlates of perceived service quality in a variety of consumer industries including retail shopping. This study applies SERVPERF items to urban community development issues by considering the utility of the ...
Kimball P. Marshall, J. R. Smith
openaire   +1 more source

An Empirical Assessment of the Servperf Scale

Journal of Marketing Theory and Practice, 1994
Service economies worldwide are becoming increasingly transnational in nature (Drucker 1992). The prevailing view is that the primary means to attain a long-term strategic advantage in these emergi...
Steven A. Taylor, J. Joseph Cronin
openaire   +1 more source