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Threatened by Stereotype Threat: Stereotype Threat's Impact on Sales Anxiety
SSRN Electronic Journal, 2021Salespeople are aware that many customers hold negative stereotypes about sales profession. Consequently, salespeople may get defensive and fearful about how customers perceive them. This phenomenon is called stereotype threat. Stereotype threat may be exacerbated when meeting with customers of a different race/ethnicity or background because ...
Mohammad Sakif Amin +2 more
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Academy of Management Perspectives, 2007
Managing diversity in organizations requires creating an environment where all employees can succeed. This paper explains how understanding “stereotype threat”—the fear of being judged according to a negative stereotype— can help managers create positive environments for diverse employees.
ROBERSON, LORIANN, KULIK C.
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Managing diversity in organizations requires creating an environment where all employees can succeed. This paper explains how understanding “stereotype threat”—the fear of being judged according to a negative stereotype— can help managers create positive environments for diverse employees.
ROBERSON, LORIANN, KULIK C.
openaire +2 more sources
Stereotype Threat Vulnerability
Measurement and Evaluation in Counseling and Development, 2016The authors investigated the psychometric properties of the Social Identities and Attitudes Scale developed by Picho and Brown, which captures an individual’s vulnerability to Stereotype Threat effects. Confirmatory factor analyses and group invariance tests conducted on a diverse sample of 516 college students revealed adequate reliability and ...
Leann V. Smith, Kevin Cokley
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Stereotype Threat Undermines Academic Learning
Personality and Social Psychology Bulletin, 2011Two experiments tested whether stereotype threat can undermine the acquisition of academic knowledge and thus harm performance even in nonthreatening settings. In Experiment 1, Black and White students studied rare words in either nonthreatening or threatening conditions.
Valerie Jones, Taylor, Gregory M, Walton
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Cognitive Appraisals of Stereotype Threat
Psychological Reports, 2011Using the cognitive appraisal conceptualisation of the transactional model of stress, the goal was to assess how victims of stereotype threat respond to this situation in terms of primary appraisals (threat/challenge) and to investigate whether those appraisals may mediate the relation between stereotype threat and performance.
Berjot, Sophie +2 more
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Stereotype Threat Deconstructed
Current Directions in Psychological Science, 2010More than a decade of research has demonstrated that individuals underperform in situations that remind them that they are stereotyped to do poorly. This paper explores the psychological processes that underlie these stereotype threat effects. Specifically, reminders of negative stereotypes cue uncertainty and a search for evidence that one might be ...
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Too old for technology? Stereotype threat and technology use by older adults
Behaviour and Information Technology, 2022João Mariano +2 more
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