Results 161 to 170 of about 2,060 (291)

Why and How Do Street‐Level Managers Mobilise Informal Resources as a Routine Managerial Tool?

open access: yesSocial Policy &Administration, EarlyView.
ABSTRACT Street‐level implementation work routinely involves navigating resource scarcity while still meeting policy demands. Recent literature suggests that frontline workers cope with these challenges through informal practices, including the use of personal resources.
Gabriela Lotta   +2 more
wiley   +1 more source

Selection at the Frontline: Experimental Evidence on the Effect of Clients' Attributes on Assignment of Active Labour Market Programmes

open access: yesSocial Policy &Administration, EarlyView.
ABSTRACT Research on active labour market programmes (ALMPs) suggests the existence of selection and access biases. This article addresses one potential source of such biases: frontline caseworkers' allocation decisions. To investigate how client attributes affect allocation of ALMPs to young clients with reduced work capability, we conducted a pre ...
Vegar Bjørnshagen, Therese Dokken
wiley   +1 more source

Breaking Out of Low‐Effort Traps: Bureaucratic Leadership by Persuasion

open access: yesGovernance, Volume 39, Issue 4, October 2026.
ABSTRACT This paper tests if bureaucratic leadership impacts the quality of service provision of a difficult‐to‐monitor task: learning in public schools. Using the empirical case of rural India, it exploits an administrative setup with two types of bureaucrats for the same spatial unit, the district, that either have more authority or more ability to ...
Martin Haus
wiley   +1 more source

The development of ‘assembly line principles’ in Swedish child welfare: Long‐serving social workers' experiences of phase specialisation

open access: yesInternational Journal of Social Welfare, Volume 35, Issue 4, October 2026.
Abstract The child welfare system has increasingly adopted phase specialisation, in Sweden and internationally, dividing work into distinct stages. This study examines these changes through the retrospective perspectives of 15 long‐serving child welfare professionals, highlighting three key organisational shifts: the separation of statutory and ...
Karin Steive, Pär Grell
wiley   +1 more source

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