Why and How Do Street‐Level Managers Mobilise Informal Resources as a Routine Managerial Tool?
ABSTRACT Street‐level implementation work routinely involves navigating resource scarcity while still meeting policy demands. Recent literature suggests that frontline workers cope with these challenges through informal practices, including the use of personal resources.
Gabriela Lotta +2 more
wiley +1 more source
ABSTRACT Research on active labour market programmes (ALMPs) suggests the existence of selection and access biases. This article addresses one potential source of such biases: frontline caseworkers' allocation decisions. To investigate how client attributes affect allocation of ALMPs to young clients with reduced work capability, we conducted a pre ...
Vegar Bjørnshagen, Therese Dokken
wiley +1 more source
Identity- versus effort-based bureaucratic discrimination among mobile European Union citizens: Evidence from conjoint experiments. [PDF]
Gómez Díaz J +3 more
europepmc +1 more source
4.1. Street-level Bureaucrats, Institutionalized Organizations and People Processing Organizations
Stephan Dahmen
openalex +1 more source
Breaking Out of Low‐Effort Traps: Bureaucratic Leadership by Persuasion
ABSTRACT This paper tests if bureaucratic leadership impacts the quality of service provision of a difficult‐to‐monitor task: learning in public schools. Using the empirical case of rural India, it exploits an administrative setup with two types of bureaucrats for the same spatial unit, the district, that either have more authority or more ability to ...
Martin Haus
wiley +1 more source
Migrantization of mobile EU citizens? Assessing the impact of political reception contexts on bureaucratic discrimination. [PDF]
Manatschal A +3 more
europepmc +1 more source
Front-line workers in local government are no longer ‘street level bureaucrats’ but instead act as ‘civic entrepreneurs’ to make order out of chaos for their communities [PDF]
Catherine Durose
openalex
Abstract The child welfare system has increasingly adopted phase specialisation, in Sweden and internationally, dividing work into distinct stages. This study examines these changes through the retrospective perspectives of 15 long‐serving child welfare professionals, highlighting three key organisational shifts: the separation of statutory and ...
Karin Steive, Pär Grell
wiley +1 more source
Influencing factors and optimization paths of teachers' fulfillment of school bullying governance responsibilities in China. [PDF]
Li F, Yang X, Meng S, Zhang H.
europepmc +1 more source

