Results 41 to 50 of about 62,846 (212)
RSF: The Russell Sage Foundation Journal of the Social Sciences, 2023 Research on administrative burdens has demonstrated that families experience significant costs in navigating different institutions. Yet studies have often focused more on the nature of the burdens that result from administrative rules than on the types ...
Blair Sackett, Annette Lareau
doaj +1 more source
On the Outside, Looking in : Understanding Transparency at the Frontline [PDF]
, 2020 This doctoral dissertation examines the effects of transparency on the daily work of street-level bureaucrats and their interactions with citizens. By studying food and product safety inspectors, this dissertation shows that transparency helps street ...
Boer, N.C. (Noortje) de
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The Street-Level Bureaucrats – an Analysis on the Future of the Romanian Front-Line Public Services
Perspective Politice, 2017 The study focuses on street-level bureaucrats in Romania and on their activity within public services. In this paper we will describe how the issue of discretionary power is tackle in emergency situations and the theoretical framework in the area.
Mihaela Victorita CARAUSAN
doaj
How do frontline tax workers assess citizen-clients’ trustworthiness? The role of signals and status characteristics [PDF]
, 2015 Within the literature on street-level workers’ encounters with citizens it is generally known that bureaucrats’ decision making is partly dependent on the relationship they have with them.
Groeneveld, S.M. (Sandra) +1 more
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Digital and analogical discretion: an exploratory study of Italian street-level bureaucrats [PDF]
Journal of Innovative Digital TransformationPurpose – The article examines how street-level bureaucrats (SLBs) manage the digital bureaucratic relationship in dealing with customer needs and the technological innovations introduced into organisations (digital tools).
Rebecca Paraciani, Roberto Rizza
doaj +1 more source
Sociologisk Forskning, 2021 Teamwork is a well-known management technique for eliciting commitment and exerting control in private companies. However, less is known about how teamwork operates as a management tool in welfare state bureaucracies.
Kerstin Jacobsson, Katarina Hollertz
doaj +1 more source
Street-level bureaucrats help clients, even in difficult circumstances [PDF]
, 2015 This policy brief presents the main findings of the Marie Curie Project “COPING: Policy implementation in stressful times: Analyzing coping strategies of civil servants”.
Tummers, L.G. (Lars)
core +1 more source
Indian Journal of Community Medicine, 2018 Background: The implementers of the tobacco control policy in the field have been neglected by the policymakers. They are the ones who have first-hand knowledge and their experiences in the field are not being used to bring about changes in the area of ...
Shaveta Menon
doaj +1 more source
Revista de Administração Pública, 2020 The COVID-19 pandemic highlighted the strategic role of social care policy to minimize the effects of this health crisis and its consequences on the poorest and most vulnerable population.
Fernanda Lima-Silva +3 more
doaj +2 more sources
Lost in translation: how street-level bureaucrats condition Union solidarity [PDF]
Journal of European Integration, 2018 Translating complex, politicised and ambiguous European legislation and case law into practice is the difficult everyday condition for street-level bureaucrats in European Member States.
Jessica Sampson Thierry +1 more
openaire +2 more sources