Measuring the Construct of Expectation of the Urban Development Services Technology Application by Urban Managers of Isfahan Municipality [PDF]
In recent decades, urban managers have treid to deal with the problems using new technologies, in developing countries. So, it is desirable to investigate the accuracy of their decisions about the acceptance of technologies in varous time sections.
Sharifeh Sargolzaei, Mahmoud Mohamadi
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AUDIT EXPECTATION GAP IN THE PUBLIC SECTOR IN ROMANIA [PDF]
Theme – It is know that the large public and auditors hold different beliefs about the auditors’ duties and responsibilities. In this conditions audit expectation gap represents that level of expectation that remains uncovered. In this study paper, audit
Gherai Dana Simona
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The US market for savings deposits in econometric models and the market for econometric models among depository institutions, 1960s to 1980s [PDF]
Since the late 1960s, the rising volatility of financial markets in the US has troubled econometricians and bank managers alike. Both professions have found it increasingly difficult to forecast savings deposit flows.
Knake, Sebastian
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Gap of services quality expectation and perception based on SERVQUAL model in the selected hospital outpatient clinics affiliated with Iran University of Medical Sciences [PDF]
Introduction: Nowadays, measuring the quality of services in order to effectively allocate resources and ensure a higher level of patient satisfaction is on the agenda of healthcare managers.
Aryankhesal, Aidin +2 more
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Expectation and satisfaction of managers about levels of knowledge and skills of fresh engineering graduates: the case of renewable energy [PDF]
This field study aimed to examine satisfaction and expectation of managers of energy service companies and related official entities of fresh engineers’ basic knowledge and skills in fields of energy management and renewable energy technologies.
Jaber, Jamal Othman
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Why Am I Willing to Speak Up? The Impact of Spiritual Leadership on Employee Voice Behavior
The sustainability of organizations highlights the significance of inspiring employees, especially their inner lives or spiritual identities, and leaders play a vital role.
Xuhua Yang +3 more
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The public’s acceptance of independent autonomous vehicles and cooperative vehicle-highway autonomous vehicles is studied by combining the structural equation model and an artificial neural network.
Shuang Zhang, Peng Jing, Gang Xu
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EXPLORING RETAIL CUSTOMER SERVICE, A CASE OF RETAIL FOOD CHAINS IN KWAZULU-NATAL [PDF]
This study aimed at determining and evaluating the efficacy of customer service in independently owned retail food chains within the province of KwaZulu-Natal in South Africa; managers; between customer’s expectation and their perceived satisfaction ...
Tshepo TLAPANA
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Expectation differences between the tourism sector and students: A comparative analysis
The aim of this study is to analyse the expectations of undergraduate tourism students from the sector and the expectations of tourism sector managers from students who may be potential sector employees in the future. Data were obtained from 270 students
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Reluctant leaders : an analysis of middle managers' perceptions of leadership in further education in England [PDF]
The research that forms the basis for this article draws attention to a group of middle managers who are reluctant to become leaders because they seek more space and autonomy to stay in touch with their subject, their students, and their own pedagogic ...
Gleeson, Denis, Knights, David
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