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From total quality management to total quality environmental management

The TQM Magazine, 1995
Total quality management (TQM) was developed at the same time as the interest in environmental issues began to emerge and, as such, it has built in the same concepts as those regarding issues relevant to the environment. Suggests the acronym in use today, TQEM (total quality environmental management), clearly reflects its genesis and the existing ...
Fabio Borri, Giuliano Boccaletti
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Total Management, Not Total Quality Management

Journal For Healthcare Quality, 1990
Part I: "The Quality Problem is Real." Hospitals fail because of management. This failure is primarily a result of a lack of a total management (TM) approach. This leads to a crazy quilt of individual add-on programs and projects which struggle to survive in a management climate of constant crisis and reactivity.
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Total Quality Management

2011
Das heutige Total Quality Management basiert auf den Grundzugen der Qualitatskontrolle. Anfang des 19. Jahrhunderts wurden aufgrund der Arbeitsteilung (Taylorismus) Produkte hergestellt, diese jedoch ohne systematische Uberprufung an den Kunden ausgeliefert. Die Fehlerquote war dementsprechend hoch.
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From Quality Circles to Total Quality

International Journal of Quality & Reliability Management, 1991
Quality circles are a sign of the times, and their success provokes legitimate irritation for those confronted with their development. They often spark off controversy and generate subjective points of view that denote a downright unwillingness to regard them fairly. What is the bottom line? Should quality circles be discontinued?
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Total quality management

European Journal of Operational Research, 1989
Quality has to be managed; it does not just happen because people believe it is a good thing. The nature of total quality managment is explained and the importance of interface relationships necessary if the “quality chain” is not to be broken are emphasised.
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TOTAL QUALITY MANAGEMENT

2000
Collis P. Huntington, owner of Newport News Shipbuilding, engraved in 1917 the company’s motto on the side of the building: “We shall build good ships here; at a profit, if we can, at a loss if we must, but always build good ships.” (Dobyns and Crawford-Mason, 1991: 11).
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Total Quality Management

Shikshan Anveshika, 2014
In this competitive world where customers are known to be the king of the market, a business can survive only when it satisfies its customers. Nowadays, customers are aware of their needs and expectations, and they have a vast range of products to meet their expectations.
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Total quality culture

Total Quality Management, 1997
Abstract In this paper the authors discuss the quality culture of Japanese companies in the UK and their parent companies in Japan using a paired comparison method. They identify the similarities and differences among them and then investigate the reason for such differences.
Gopal K. Kanji, Hiroshi Yui
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Total Quality Customers

Managing Service Quality: An International Journal, 1994
Provides definitions of total quality and suggestions on how it can be implemented, considering how all customers (both internal and external) and members of the organization will be affected. By means of an amusing dialogue concludes that TQM ought to be managed through employees.
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Total quality service.

Hospital food & nutrition focus, 1994
Considers the use of industrial ideas of total quality management (TQM) within a public service environment. Identifies five considerations or “thought filters” necessary to construct the culture required for a successful total quality initiative within the public service.
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