Results 241 to 250 of about 10,198,432 (307)
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Total quality management and education
Total Quality Management & Business Excellence, 1995In this paper the five cornerstones (key principles) of total quality management (TQM) are introduced by using a new management pyramid called the TQM pyramid. These principles are leadership, focus on the customer and the employee, continuous improvements, everybody's participation and focus on facts.
Dahlgaard, Jens Jørn +2 more
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The benefits of total quality management
Computerized Medical Imaging and Graphics, 2001In this article, we will review the implementation of the ISO 9000 quality system in the Department of Nuclear Medicine. We will also discuss the benefits of working with the ISO 9000 standards and explain why we have shifted our focus from ISO 9000 towards the EFQM model. After an introduction concerning Total Quality Management and the EFQM model, we
H P, Geraedts +2 more
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The Textbook of Total Quality in Healthcare
Journal For Healthcare Quality, 1994PART I: HISTORY and OVERVIEW 1. Introduction and Historical Background The Early Days of Quality Assurance History of TQ in Manufacturing The Influence of Government on Quality in Healthcare Quality Assurance Departments Transitions 2. The United States Healthcare System and Quality of Care The First Two Hundred Fifty Years (1600-1850) The Next Hundred
Af Al-Assaf, June Schmele
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From total quality management to total quality environmental management
The TQM Magazine, 1995Total quality management (TQM) was developed at the same time as the interest in environmental issues began to emerge and, as such, it has built in the same concepts as those regarding issues relevant to the environment. Suggests the acronym in use today, TQEM (total quality environmental management), clearly reflects its genesis and the existing ...
Fabio Borri, Giuliano Boccaletti
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IEEE Communications Magazine, 1994
The IEEE staff organization has undertaken a major quality initiative that has required a major staff learning and training program followed by pilot quality initiatives in a number of major areas. We begin with the quality principles that provide the foundation for the initiatives and then move to describe the initiatives and their effects on members,
James Cox, Ralph W. Wyndrum Jr.
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The IEEE staff organization has undertaken a major quality initiative that has required a major staff learning and training program followed by pilot quality initiatives in a number of major areas. We begin with the quality principles that provide the foundation for the initiatives and then move to describe the initiatives and their effects on members,
James Cox, Ralph W. Wyndrum Jr.
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Total Management, Not Total Quality Management
Journal For Healthcare Quality, 1990Part I: "The Quality Problem is Real." Hospitals fail because of management. This failure is primarily a result of a lack of a total management (TM) approach. This leads to a crazy quilt of individual add-on programs and projects which struggle to survive in a management climate of constant crisis and reactivity.
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Introducing total quality management
Nursing Standard, 1992Total quality management is a system that could pay dividends for National Health Service managers and employees but would require a change of culture, from one of crisis response to problems to one preventing them from happening in the first place. This article introduces the concept and describes the preconditions for its successful application.
K, Evans, G, English
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From Quality Circles to Total Quality
International Journal of Quality & Reliability Management, 1991Quality circles are a sign of the times, and their success provokes legitimate irritation for those confronted with their development. They often spark off controversy and generate subjective points of view that denote a downright unwillingness to regard them fairly. What is the bottom line? Should quality circles be discontinued?
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Student perceptions of total quality
Nursing Standard, 1994The authors report how a college has attempted to gauge the perception of its 'consumers' on the quality of service they are providing. Using the results of a questionnaire survey of its students, the college is now able to incorporate the students' views into its total quality management initiatives.
S, Hollingsworth +2 more
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Total quality index: a benchmarking tool for total quality management
Benchmarking: An International Journal, 2003The total quality index (TQI) proposed in this study is an information technology‐supported benchmarking tool that helps managers assess a total quality management program by enabling the cost‐effective measurement of key organizational processes. TQI utilizes the analytic hierarchy process and the Delphi technique to measure ideal and actual quality ...
Tavana, Madjid +2 more
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