Results 111 to 120 of about 1,661 (259)
Jurnal Aplikasi ManajemenThe Indonesian archipelago boasts a distinctive and multifaceted cultural heritage. This study seeks to understand how memorable experiences and authenticity influence tourist loyalty in Indonesian urban heritage tourism.
Yesiana Ihda Kusnayain +2 more
doaj +1 more source
The Fable of Regional Tourists’ Loyalty to Bhutan [PDF]
JOURNAL OF TOURISM AND HOSPITALITY MANAGEMENT, 2020 Karma Lhendup, Bhagirathi Panda
openaire +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT The integration of environmental, social, and governance (ESG) factors into corporate business strategy has become progressively important, particularly for firms operating in high‐materiality industries where nonfinancial risks are more pronounced. This study examines the association between ESG performance and firm performance among European
Melinda Timea Fülöp +2 more
wiley +1 more source
Impact of Destination Image and Servicescape on Tourist Loyalty: The Mediating Role of Tourist
Journal of Business and Management ReviewResearch Aims: This study examines the effects of destination image and servicescape on tourist loyalty, with tourist satisfaction as a mediating variable, in the context of Rio by the Beach, a coastal tourist destination in Lampung, Indonesia.
Naufal Sinatria +2 more
openaire +1 more source
Exploring the Financial Perspective in Sustainability Strategies: The Case of the Tourism Industry
Business Strategy and the Environment, EarlyView.ABSTRACT This study examines the relationship between sustainability and corporate financial performance in the tourism sector. To address the mixed and inconclusive evidence in prior research, we develop an integrated theoretical framework that combines stakeholder theory, the resource‐based view, legitimacy theory, and agency theory and distinguishes
Rebecca Levy Orelli +3 more
wiley +1 more source
Jurnal Siasat BisnisPurpose – This study examines how Sharia-Compliant Service Quality (SCSQ) and Islamic Experience (IE) shape Muslim tourist loyalty in halal tourism through Trust (TR), Perceived Value (PV), and Satisfaction (SAT).
Andhi Sukma, Desy Oktaviani, Ifa Latifah
doaj +1 more source
Journal of Consumer Behaviour, EarlyView.ABSTRACT This research investigates how consumers establish trust in ghost kitchens, a rapidly growing digital service format that eliminates physical interaction and redefines the boundaries of food consumption. Despite their growing popularity, ghost kitchens present a paradox of trust, as the absence of physical premises and direct interaction ...
Trang Huong Pham +4 more
wiley +1 more source
Measuring the Burden of Choice: Development and Validation of a Choice Overload Scale
Journal of Consumer Behaviour, EarlyView.ABSTRACT Excessive choice imposes substantial cognitive demands on consumers, impairs decision‐making, and generates negative consumer responses—a phenomenon widely known as the choice overload effect. Despite its conceptual prominence in consumer research and its enduring relevance in today's consumer markets, existing approaches to measuring choice ...
Jennifer Musial
wiley +1 more source
Tourist loyalty and mosque tourism: The case of the Mosque-Cathedral in Córdoba (Spain). [PDF]
PLoS One, 2020 Navajas-Romero V +3 more
europepmc +1 more source
From Confusion to Clarity: A Multi‐Stage Process Framework for Understanding Consumer Confusion
Journal of Consumer Behaviour, EarlyView.ABSTRACT This paper reconceptualizes consumer confusion as a multi‐stage temporal process rather than a static outcome, addressing theoretical fragmentation in existing antecedent‐consequence models. By integrating cognitive appraisal, contextual amplification, and adaptive coping within a unified framework, we explain how confusion unfolds rather than
Fatih Celik, Erdogan Koc
wiley +1 more source