Results 11 to 20 of about 4,615,721 (352)

An empirical investigation of enterprise system user satisfaction antecedents in Jordanian commercial banks

open access: yesCogent Business & Management, 2021
One substantial issue that is still unexplored enough in the academic literature is user satisfaction antecedents in the Enterprise System (ES) domain.
Aws Al-Okaily   +4 more
doaj   +2 more sources

Multi-Task Fusion via Reinforcement Learning for Long-Term User Satisfaction in Recommender Systems [PDF]

open access: yesKnowledge Discovery and Data Mining, 2022
Recommender System (RS) is an important online application that affects billions of users every day. The mainstream RS ranking framework is composed of two parts: a Multi-Task Learning model (MTL) that predicts various user feedback, i.e., clicks, likes,
Qihua Zhang   +7 more
semanticscholar   +1 more source

Simulating User Satisfaction for the Evaluation of Task-oriented Dialogue Systems [PDF]

open access: yesAnnual International ACM SIGIR Conference on Research and Development in Information Retrieval, 2021
Evaluation is crucial in the development process of task-oriented dialogue systems. As an evaluation method, user simulation allows us to tackle issues such as scalability and cost-efficiency, making it a viable choice for large-scale automatic ...
Weiwei Sun   +6 more
semanticscholar   +1 more source

Measures for explainable AI: Explanation goodness, user satisfaction, mental models, curiosity, trust, and human-AI performance

open access: yesFrontiers of Computer Science, 2023
If a user is presented an AI system that portends to explain how it works, how do we know whether the explanation works and the user has achieved a pragmatic understanding of the AI?
R. Hoffman   +3 more
semanticscholar   +1 more source

The Implementation of End User Computing Satisfaction and Delone & Mclean Model to Analyze User Satisfaction of M.TIX Application

open access: yesJurnal Informasi dan Teknologi, 2023
This study aims to identify the elements that affect user satisfaction and the degree of user satisfaction with the online ticket application. This study makes use of the End User Computing Satisfaction (EUCS) model's development model, which includes ...
Dendy K Pramudito   +4 more
semanticscholar   +1 more source

Understanding and Predicting User Satisfaction with Conversational Recommender Systems

open access: yesACM Trans. Inf. Syst., 2023
User satisfaction depicts the effectiveness of a system from the user’s perspective. Understanding and predicting user satisfaction is vital for the design of user-oriented evaluation methods for conversational recommender systems (CRSs).
Clemencia Siro   +2 more
semanticscholar   +1 more source

Effect of AI chatbot emotional disclosure on user satisfaction and reuse intention for mental health counseling: a serial mediation model

open access: yesCurrent Psychology, 2022
This study explored the effect of chatbot emotional disclosure on user satisfaction and reuse intention for a chatbot counseling service. It also examined the independent and sequential mediation roles of user emotional disclosure intention and perceived
Gain Park, J. Chung, Seyoung Lee
semanticscholar   +1 more source

The Impact of TikTok User Satisfaction on Continuous Intention to Use the Application

open access: yesJournal of Open Innovation: Technology, Market and Complexity, 2022
People use social media not only for social purposes but also for business purposes. It is used in management and marketing as a tool to manage organizations and market products and services, especially to influence customers’ intention and satisfaction.
A. Sharabati   +5 more
semanticscholar   +1 more source

The effect of e-service quality on user satisfaction and loyalty in accessing e-government information

open access: yesInternational Journal of Data and Network Science, 2022
Digitization has had a profound impact on changing consumer behavior and the reorientation of online services by service providers in both the public and private sectors.
M. Noor
semanticscholar   +1 more source

THE DETERMINATION ON THE USE OF E-LEARNING SYSTEMS IN PRIVATE UNIVERSITIES IN JAKARTA [PDF]

open access: yesEurasia: Economics & Business, 2017
This research aims at determining the effect of computer self-efficacy (CSE) on the system quality, information quality, service quality, usage, user satisfaction, and individual impact by using a model of success of Delone and McLean information system.
Pawirosumarto S.
doaj   +1 more source

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