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The Reference Librarian, 2006
Explores virtual reference as a new career opportunity for librarians. Asks if this is a good, long career path, or if it will careen virtual reference librarians off into the slough of despond. The skills needed for the traditional reference librarian are compared to those needed by the virtual reference librarian; the challenges and advantages of ...
Mary-Carol Lindbloom +4 more
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Explores virtual reference as a new career opportunity for librarians. Asks if this is a good, long career path, or if it will careen virtual reference librarians off into the slough of despond. The skills needed for the traditional reference librarian are compared to those needed by the virtual reference librarian; the challenges and advantages of ...
Mary-Carol Lindbloom +4 more
openaire +1 more source
College & Undergraduate Libraries, 2007
Abstract Researchers performed a cost and benefit analysis of the University of South Florida's locally controlled chat service and compared the results to the advantages and expenses associated with a chat consortium. An evaluation of chat sessions revealed that a substantial portion of the inquiries received relate to university-specific interests ...
Bradley Wade Bishop, Matt Torrence
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Abstract Researchers performed a cost and benefit analysis of the University of South Florida's locally controlled chat service and compared the results to the advantages and expenses associated with a chat consortium. An evaluation of chat sessions revealed that a substantial portion of the inquiries received relate to university-specific interests ...
Bradley Wade Bishop, Matt Torrence
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Virtual Reference: Chat with Us!
Medical Reference Services Quarterly, 2009Virtual chat services represent an exciting way to provide patrons of medical libraries with instant reference help in an academic environment. The purpose of this article is to examine the implementation, marketing process, use, and development of a virtual reference service initiated at the Massachusetts College of Pharmacy and Health Sciences and ...
Mariana, Lapidus, Irena, Bond
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Dedicated Online Virtual Reference Instruction
Nurse Educator, 2005To facilitate nursing students' information literacy skills and enhance traditional library user services, academic librarians have developed synchronous (real-time) online virtual reference instruction in nursing research classes. The authors discuss collaborative efforts of nursing and library faculty in planning, implementing, and evaluating a ...
Ladonna, Guillot +2 more
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Virtual Reference, Real Money: Modeling Costs in Virtual Reference Services
portal: Libraries and the Academy, 2009Libraries nationwide are in yet another phase of belt tightening. Without an understanding of the economic factors that influence library operations, however, controlling costs and performing cost-benefit analyses on services is difficult. This paper describes a project to develop a cost model for collaborative virtual reference services.
Lori Eakin, Jeffrey Pomerantz
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Journal of Library Administration, 2009
ABSTRACT When the Online Computer Library Center (OCLC) was incorporated as the Ohio College Library Center in July 1967, it was largely considered an enterprise whose primary task was investigating cataloging duplication in American libraries. Fred Kilgour, OCLC's founder, was the visionary behind a collaborative enterprise that would eventually ...
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ABSTRACT When the Online Computer Library Center (OCLC) was incorporated as the Ohio College Library Center in July 1967, it was largely considered an enterprise whose primary task was investigating cataloging duplication in American libraries. Fred Kilgour, OCLC's founder, was the visionary behind a collaborative enterprise that would eventually ...
openaire +1 more source
Recommendation System “Virtual Reference”
2018 IEEE 13th International Scientific and Technical Conference on Computer Sciences and Information Technologies (CSIT), 2018The recommendation system that can be used in information activities in order to provide users with comprehensive recommendations on access to full-text information sources relevant to information needs is presented in the article. The basis for creating this reference system was the database, which consolidates the archives of virtual libraries ...
Antonii Rzheuskyi +2 more
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The Reference Librarian, 2002
Traditional reference services are changing in response to the rapid growth of electronic resources available outside of the library.
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Traditional reference services are changing in response to the rapid growth of electronic resources available outside of the library.
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