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Virtual reference services: Evaluation of online reference services
Bulletin of the American Society for Information Science and Technology, 2008openaire +1 more source
Reference Anywhere, Anytime: Recent Works on Virtual Reference
Public Services Quarterly, 2008openaire +1 more source
CHAT for chat: Mediated learning in online chat virtual reference service
Computers in Human Behavior, 2016exaly
Managing the Virtual Reference Desk
Medical Reference Services Quarterly, 1998openaire +1 more source