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Interactive Voice Response field classifiers
2008 IEEE International Conference on Systems, Man and Cybernetics, 2008Accurate classification of caller interaction within Interactive Voice Response systems would assist corporations to determine caller behaviour within these solutions. This paper proposes an application, which employs artificial neural networks that could assist contact centers to determine caller activity within their automated systems.
Pretesh B. Patel, Tshilidzi Marwala
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Interactive voice technology at work: The CSELT experience
Speech Communication, 1995Abstract This paper is a survey of the speech technologies and applications developed at CSELT, some of which are employed in real services deployed in the Italian telephone network. With the rise of significant speech recognition and text-to-speech applications, the activity of our lab encompasses now a broader set of activities, from new ...
Roberto Billi +3 more
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Human machine interaction by voice and gesture
1997 IEEE International Conference on Acoustics, Speech, and Signal Processing, 2002Voice and gesture represent fundamental and universal modalities in interhuman communication. With recent advances in automatic methods of speech recognition and synthesis, human-machine interaction by voice is rapidly becoming a technological and commercial reality. Although less mature and deployed, gesture recognition by machine is becoming reliable
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Interactive systems with registers and voices
Fundam. Informaticae, 2006Summary: We present a model and a core programming language appropriate for modeling and programming interactive computing systems. The model consists of rv-systems (interactive systems with registers and voices); it includes register machines, is space-time invariant, is compositional, may describe computations extending in both time and space, and is
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Interaction of Tone and Voicing in Mizo
Interspeech 2020, 2020Wendy Lalhminghlui, Priyankoo Sarmah
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Formalising Interactive Voice Services with SDL
2005IVR (Interactive Voice Response) services are introduced with reference to VoiceXML (Voice eXtensible Markup Language). It is explained how IVR services can benefit from an underlying formalism and rigorous analysis. IVR services are modelled using Cress(Chisel Representation Employing Systematic Specification) as a high-level graphical notation. Apart
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VOICE INTERACTION AND OTHER TECHNOLOGIES
2022Inducing a thirst for research among the budding engineering graduates could be the top priority for institutions and teachers who care for the fantastic career of their students. It’s not necessary that the research should be so intense at the beginning of their study. But need for research should be elaborated to these students.
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The Interactive Effect of Emotion and Voice on Voice Endorsement
Academy of Management Proceedings, 2022Xiaode Ji, Hui Wang
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