Results 191 to 200 of about 6,531 (263)

How host-guest interaction types shape value co-creation in urban tourism: The moderating role of AI technology stimuli. [PDF]

PLoS One
Chen G, Chen J.
europepmc   +1 more source

Do You Feel Like a Greenwasher? Analysing Environmental Management Practices Under Perceived Greenwashing by Managers

Business Strategy and the Environment, EarlyView.
ABSTRACT In recent years, escalating societal expectations for corporate environmental responsibility have intensified the scrutiny of sustainability initiatives. Consequently, organisations have adopted diverse environmental management practices (EMPs) to signal environmental commitment and bolster their sustainability profiles.
Hadeel Abualinin, Vera Ferrón Vílchez, Mohammad Khalil   +2 more
wiley   +1 more source

Comparing perceptions of users on digital authentication through one-time passcode, fingerprint, voice recognition, PIN code, finger swipe, and authentication of choice: A cross-sectional survey. [PDF]

PLoS One
Bennett A, Ukwandu E.
europepmc   +1 more source

Responsible workplace data governance and organizational performance: evidence from Chinese listed firms. [PDF]

Front Psychol
Chen L.
europepmc   +1 more source

Music and trust formation: a scoping review of neurobiological convergence and research priorities. [PDF]

Front Psychol
Guanque C, Huang S, Wang X, Lei X, Zhai K, Han C, Krueger F.   +6 more
europepmc   +1 more source

Customer Mistreatment and Venting to Conversational AI: Emotional Exhaustion as Mediator and Trust in Conversational AI as Moderator. [PDF]

Behav Sci (Basel)
Cheng J, Jiang J.
europepmc   +1 more source

Digital twin-enabled interactive cockpits for smart products management and testing. [PDF]

Front Artif Intell
Rachamim M, Hornik J.
europepmc   +1 more source

Joint optimization of dynamic pricing and personalized recommendation for telecommunications value added services via multi agent reinforcement learning. [PDF]

Sci Rep
Zou Z, Ling H, Zhang C, Pan Z, Wang X, Chen J.   +5 more
europepmc   +1 more source

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The Voice of Customers in Customization

SSRN Electronic Journal, 2021
Recent years have seen a growth in customized products and services. As a prerequisite for customization, private information on individual customers’ quality preferences needs to be uncovered. Sellers can listen to customers about their stated or self-reported preferences through direct communication (e.g., conversation, survey).
openaire   +2 more sources

The Voice of the Customer

Marketing Science, 1993
In recent years, many U.S. and Japanese firms have adopted Quality Function Deployment (QFD). QFD is a total-quality-management process in which the “voice of the customer” is deployed throughout the R&D, engineering, and manufacturing stages of product development.
Abbie Griffin, John R. Hauser
openaire   +2 more sources