When Satisfaction Is Not Enough to Build a Word of Mouth and Repurchase Intention
APMBA (Asia Pacific Management and Business Application), 2021 This study aims to measure the impact of service quality on word of mouth (WOM) and repurchase intention mediated by customer satisfaction. Design/methodology/approach: This cross-sectional study was conducted in all branches of Bank BPD Bali in Bali ...
I Gusti Agung Eka Teja Kusuma +3 more
doaj +1 more source
How Green Trust, Consumer Brand Engagement and Green Word-of-Mouth Mediate Purchasing Intentions
Sustainability, 2021 An increasing interest in environmental problems around the world has significantly expanded the demand for green goods, transforming green marketing into an effective tool for businesses to achieve competitive advantage.
Jo√£o Guerreiro, Mariana Pacheco
semanticscholar +1 more source
Relationship Electronic Word of Mouth with College Image [PDF]
, 2016 Globalization in higher education has a direct impact on competition among universities in Indonesiawhich becomes keener. The competition motivates each university to continuously improve its quality.
Damayanti, D. (Damayanti) +1 more
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Molecular Oncology, EarlyView.The cancer problem is increasing globally with projections up to the year 2050 showing unfavourable outcomes in terms of incidence and cancer‐related deaths. The main challenges are prevention, improved therapeutics resulting in increased cure rates and enhanced health‐related quality of life.
Ulrik Ringborg +43 more
wiley +1 more source
PERAN CITRA MEREK DALAM MEMEDIASI PENGARUH E-WOM TERHADAP NIAT BELI MOTOR YAMAHA AEROX DI DENPASAR
E-Jurnal Manajemen, 2018 Penelitian ini bertujuan untuk mengetahui pengaruh electronic word of mouth dan citra merek sebagai variabel mediasi terhadap niat beli sepeda motor Yamaha Aerox di Kota Denpasar.
I Gusti Ngurah Made Wedanta Putra +1 more
doaj +1 more source
Analisis kepuasan nasabah bank terhadap pelayanan mobile banking di masa pandemi Covid-19
Jurnal Manajemen, 2022 This study aimed to analyze the variables of E-Service Quality, Customer Satisfaction, and Positive Word-of-Mouth use of Bank Kalsel mobile during the Covid 19 pandemic.
Nelly Puspasari +2 more
doaj +1 more source
Pengaruh Word Of Mouth Positif terhadap Keputusan Konsumen dalam Menggunakan Jasa Ella Skin Care dengan Perceived Quality sebagai Variabel Mediasi [PDF]
, 2015 Purpose of this research to analyze effect of positive word of mouth on consumer decision with perceived quality as mediation variable. Design research are survey. Population are consumer of Ella Skin Care.
Triyaningsih, F. T. (Fitri)
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Annals of Clinical and Translational Neurology, EarlyView.ABSTRACT Objective Cognitive impairment, fatigue, and depression are common in multiple sclerosis (MS), potentially due to disruption of regional functional connectivity caused by white matter (WM) lesions. We explored whether WM lesions functionally connected to specific brain regions contribute to these MS‐related manifestations.
Alessandro Franceschini +7 more
wiley +1 more source
Pengaruh Tripadvisor Electronic Word Of Mouth Terhadap Online Booking Decision Tamu Domestik Di Bali
Jurnal Kepariwisataan, 2022 Abstrak Pengguna internet di Indonesia terus mengalami kenaikan seiring dengan naiknya jumlah penduduk. Konsumen kini dapat memanfaatkan teknologi internet untuk lebih mengekspresikan diri dan kemauannya terutama saat sedang berwisata.
Ananta Budhi +1 more
doaj +1 more source
Pengaruh Word of Mouth Terhadap Keputusan Pembelian Dan Kepuasan Konsumen (Studi Pada Konsumen Kober Mie Setan Jalan Simpang Soekarno-hatta Nomor 1-2 Malang) [PDF]
, 2015 This Research aims to determine: the effect of word of mouth on purchase decision, the effect of purchase decisionon consumer satisfaction, the effect of word of mouth on consumer satisfaction, and the effect of word of mouth on consumer satisfaction ...
Ajie Nugraha, Finnan Aditya
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