Results 131 to 140 of about 13,064,991 (264)

Service Recovery in Chatbot‐mediated Environments: Trust Dynamics and Customer Loyalty Intentions

British Journal of Management, EarlyView.
Abstract Prior research has shown that customers’ perceptions of chatbots may be influenced by the situational context in which human–chatbot interactions take place. This research advances understanding of artificial intelligence (AI)‐enabled chatbot‐led service failure recovery (SFR) in the context of customer loyalty.
Wilson Ozuem, Silvia Ranfagni, Michelle Willis   +2 more
wiley   +1 more source

The contemporary tools of work alienation

, 2006
Cet article montre qu’il est grand temps de réhabiliter le concept d’aliénation dans le modèle productif après-fordien, parce qu’il est le concept qui permet le mieux de rendre compte —au-delà de l’analyse générale de la nature du rapport salarial capitaliste— en quoi les nouveaux outils de gestion de la force de travail et surtout de mobilisation de ...
openaire   +1 more source

Resonance and Psychic Affirmation: A Comparison of Hartmut Rosa's and Daniel Haybron's Conceptions of Human Happiness

Constellations, EarlyView.
ABSTRACT The paper compares Hartmut Rosa's resonance theory of “the good life” and Daniel Haybron's psychic affirmation theory of “happiness,” which he differentiates, as a descriptive notion, from “well‐being” as an evaluative notion. Haybron suggests that a central determinant of happiness has to be the somewhat reliable occurrence of positive ...
Ole Höffken
wiley   +1 more source

The Contested Grounds of Democracy's Noninstrumental Value: Deliberative Democracy Versus Public Equality

Constellations, EarlyView.
ABSTRACT Disagreement about democracy's noninstrumental value often sees the opposition between two competing approaches. Liberty‐based arguments assign normative priority to a principle of liberty, thereby focusing on democratic self‐government as the core principle through which political authority can be reconciled with individual liberty.
Vittorio Gerosa
wiley   +1 more source

Change and Continuity in British Politics: Can the Starmer Government's Approach to Governance Resolve the Crisis in the British State without Radical Reform?

The Political Quarterly, Volume 96, Issue 1, Page 140-148, January/March 2025.
Abstract In this article, the key dilemmas that will confront the new Labour administration in Britain during its initial period in power are examined. The Starmer government is seeking to use the state pragmatically to improve British economic performance, stem the crisis in public services and strengthen the strategic capacity of Whitehall.
Patrick Diamond, David Richards, Sam Warner   +2 more
wiley   +1 more source

Unveiling the psychological network of work alienation among nursing interns: A resource conservation perspective and network analysis. [PDF]

PLoS One
Guo Y, Huang X, Guan C, Wang R, Yao J, Yang L, Li S.   +6 more
europepmc   +1 more source

Ed Davey's Tory Removals: The Liberal Democrats and the 2024 General Election

The Political Quarterly, Volume 96, Issue 1, Page 83-90, January/March 2025.
Abstract The 2024 general election represented a remarkable comeback for the Liberal Democrats. Less than a decade on from the coalition and the 2015 election debacle, Sir Ed Davey's party reclaimed third‐party status in the House of Commons with seventy‐two MPs—the largest total for the Liberal Democrats or their Liberal Party predecessors since the ...
Peter Sloman
wiley   +1 more source

The lingering effects of perceived daily negative workplace gossip on next-day work alienation in China: a dual-pathway perspective of rumination and emotion. [PDF]

Front Psychol
Lou W, He T, Li G.
europepmc   +1 more source

The 2024 General Election and the Rise of Reform UK

The Political Quarterly, Volume 96, Issue 1, Page 91-101, January/March 2025.
Abstract This article examines the social base of support for Reform UK. Did Nigel Farage's new party depend on the same types of ‘left behind’ voters who had previously backed UKIP? Do the results of the 2024 election suggest a hardening of the social divides that underpinned the rise of UKIP? Or has Britain's Eurosceptic and anti‐immigration movement
Oliver Heath, Christopher Prosser, Humphrey Southall, Paula Aucott   +3 more
wiley   +1 more source

Encountering ‘Broken’ Public Services: Defiance and Disaffection at the Frontlines of the Democratic State

The Political Quarterly, EarlyView.
Abstract The apparently parlous state of public services in advanced liberal democracies has become a hot topic, nowhere more so than in ‘broken Britain’. Indeed, there is much debate in both politics scholarship and political rhetoric about the nature and causes of this decline, and its potential remedies. All perspectives are at pains to characterise
John Boswell
wiley   +1 more source