Results 21 to 30 of about 104,006 (262)
Online reviews are crucial for business growth and customer satisfaction. There is no exception for the airlines’ company, which places third as the biggest contributor to Malaysia’s Gross Domestic Product.
Khyrina Airin Fariza Abu Samah +3 more
doaj +1 more source
Presenting Modified Servqual Model to Evaluate Flight Attendant Services: Iran Air case study [PDF]
Purpose: The investigation of the customer`s viewpoints and utilizing their ideas and expectations in improving the quality of the products, has turned out to be one of the key concerns of the companies working in all fields.
Ahmadvand, Khosro +2 more
core +2 more sources
American Consumer’s Attitudes towards Different Airline Companies Channels: A Comparison of transaction Methods [PDF]
Consumers are increasingly challenging better performance from companies, and these demands are being met through improvements in technology and flexibility of services.
Talha Harcar, Ugur Yucelt
doaj +3 more sources
Safety Management System of Dangerous Chemicals Transportation in Airlines
This paper sets to analyze the management of transportation Safety of dangerous goods transportation by the airline companies. It adopts the preliminary hazard analysis to understand the risk factors in dangerous goods transportation for the airline ...
Meng Kou
doaj +1 more source
Performance evaluation of websites using entropy and grey relational analysis methods: The case of airline companies [PDF]
The revolutionary alterations and conversions occurring in information and communication technologies, have triggered an increase in the electronic commerce applications. Airline tickets are one of the most popular items purchased on the internet.
Kemal Vatansever, Yakup Akgűl
doaj +1 more source
Crisis on Human Resources: Airline Companies in Thailand [PDF]
A year has gone by and the COVID pandemic is still affecting many industries, with thousands of people getting laid off from work due to lockdowns all across the world. The Airline Industry in Thailand is no different. With many budget airlines closing down permanently and big players in the industry such as Thai airways, filing for bankruptcy just to ...
Johan Van Rooyen +2 more
openaire +1 more source
The aviation sector is highly affected by technological, political and economic developments. It is an undeniable fact that businesses must keep up with these rapid changes and developments, especially as they are affected by technological developments ...
Deniz Taşcı, Ahmet Ertek
doaj +1 more source
Regulation and Incentives in European Aviation [PDF]
We study the effect of liberalization on costs and competition in the European airline industry. We construct and estimate a model that includes demand, capacity, and cost equations. The latter accounts for inefficiency and cost-reducing effort.
Gagnepain, Philippe, Marín, Pedro L.
core +3 more sources
Capturing complexity: developing an integrated approach to analysing HRM in SMEs [PDF]
This article presents a framework to evaluate HRM in small and medium-sized enterprises (SMEs), using an open systems theoretical perspective. In presenting an open systems perspective the objective is to overcome the limitations of existing theorising ...
Arthur +83 more
core +2 more sources
Safety has always been and is a key management aspect in the airline industry. Airline companies, airport management, aviation staff and air traffic control perform the impossible to ensure the lowest possible number of accidents and incidents for ...
Nicole Kalemba, Fernando Campa-Planas
doaj +1 more source

