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CUSTOMERS’ SATISFACTION IN ATM SERVICE: AN EMPIRICAL EVIDENCES FROM PUBLIC AND PRIVATE SECTOR BANKS IN INDIA [PDF]

open access: yes
The aim of this paper was to provide a preliminary comparative investigation of the customer satisfaction in ATM service of public and private sector banks in India.
Vijay M. KUMBHAR
core  

Investment and usage of new technologies: evidence form a shared ATM network [PDF]

open access: yes
When new technologies become available, it is not only essential that .rms have the correct investment incentives, but often also that consumers make the proper usage decisions. This paper studies investment and usage in a shared ATM network. Because all
Frank Verboven   +2 more
core  

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